Lids is a popular store in Buffalo known for its wide selection of hats. It offers officially licensed gear for MLB, NBA, NFL, NHL, and NCAA teams, including fitted, snapbacks, dad hats, flex fits, and knits from brands like New Era, Nike, Adidas, and Mitchell & Ness. Customers can also customize hats with the Custom Lids service to create unique designs for teams like the Yankees, Bills, or Sabres. The store provides a military discount and has staff who are helpful and knowledgeable, especially when it comes to embroidery and custom work. Customers praise the embroidery service for its quality and the staff for their assistance. However, some find the store's stock limited outside of football season, with a lack of variety and small sizes available. There are occasional delays in service, such as waiting for help or personal conversations distracting employees. Overall, Lids is a go-to place for hat enthusiasts looking for team gear and custom options.
I simply can't say enough about the store manager at this Lids! Dude knows his stuff is very informative and actually excited about hats and just seems excited to be at work which is a freaking novelty these days. Love buying Eagles hats from this location and now I found out they have Invincible Patches!!! Folks come shop... read full comment
August 2026
Went here recently and was impressed by Jonny's knowledge of the local sports scene, as well as the products in the store. He was very pleasant to chat with about things and made the visit a great experience. Thanks Jonny!
August 2026
Went in to pick up the new Oakley New Era Bills hat. The salesman was really good and not pushy at all. I love when I can go into a store, have a real conversation, and leave satisfied. I love my new hat :))
