Macy's, established in 1858, is a well-known department store located in the Galleria Mall. It offers a large selection of top fashion brands, including Ralph Lauren, Calvin Klein, and Estee Lauder. Customers appreciate the variety of products available, including clothing, shoes, housewares, and gifts. Many reviews highlight that the store is beautifully decorated during Christmas. While some customers have experienced unhelpful service from certain employees, others have praised individual staff members for their friendly and attentive service. Positive experiences include staff assisting with discounts and providing excellent customer service in the perfume department. Overall, Macy's is recognized for its wide range of products and its pleasant shopping environment, making it a popular choice for shoppers.
Macy's in Buffalo made a huge pricing mistake that cost me extra. I found a dress on the 50% off rack, but they tried to charge me with 40% off price. They finally gave me a discount, but I still ended up paying more in taxes. Don't shop here unless you want a frustrating experience.
November 2024
Located inside the Galleria Mall. This department store is well known and carries lots of brand name clothing mostly at retail price. They do decorate the store very nice for Christmas.
October 2024
Great store for clothes and the deals were good too.
