PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers have generally had positive experiences with PetSmart. One customer's dog had a great experience with the grooming services, and the customer also had a pleasant experience. Another customer, who has had eight rescue cats over the years, has always found PetSmart to be their first stop for their pets' needs, from litter boxes to pet food and accessories. The staff is described as helpful, friendly, and accommodating, even when a product was out of stock. PetSmart has also been praised for its generous return policy and Rewards program. While one customer wished the store was cleaner, the overall feedback suggests that PetSmart is a reliable and customer-friendly pet supply retailer that meets the needs of a wide range of pet owners.
After moving from south towns, my Oliver had his first visit at this PetSmart on Elmwood. He looked great when I picked him up. The store looked very clean, staff was friendly, and groomers were welcoming.
October 2025
The groomers are fantastic at the Elmwood Ave location. They appear to love what they fo. Stevie is Sophia's regular groomer. She is very thoughtful to take gentle care for my elderly dog!
October 2025
They're always well stocked and the store is clean and organized. The workers are friendly, as well.
