Tops Friendly Market is a long-time family store for many regular shoppers. The staff is described as friendly, amazing, and providing top tier, exceptional customer service. The store offers a variety of necessities, including vegan and vegetarian options, and many grab-and-go meals and snacks. However, the store has faced challenges, with shelves and the meat department often being bare and out of many items. At night, having only one register open causes very long lines. While service and prices are good, there are occasional issues with produce spoiling quickly. Some customers also express concern about shoplifting.