U-Haul Moving & Storage at Main St. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, moving help services, hitch installations, and storage options such as climate-controlled units. Customers appreciate the availability of various services and the caring, professional staff, especially in the storage facility, where the climate-controlled units provide a safe environment for fragile items. The staff demonstrates patience and helpfulness, making the experience smooth even when handling unexpected issues like tracking down digital receipts. However, some concerns are noted. The location can be very busy, leading to long wait times at the counter. Returning trucks close to the scheduled time may result in delays, and trucks are sometimes dirty or damaged, possibly due to wear and tear. Customers have reported feeling intimidated by staff in certain situations, and some have experienced difficulties with vehicle check-in processes, including being charged extra days if returning late or if the check-in process is backed up. Additionally, out-of-state license holders may need to bring a passport. Despite these issues, many customers have had positive experiences, praising the staff's professionalism and the secure storage options. Overall, U-Haul at Main St. is a convenient option for moving and storage needs, though potential customers should be prepared for possible wait times and vehicle condition concerns.
Wait in store took a while, people that work there don't seem like they want to be there. Came back after hours to return the uhaul and pick up my vehicle only to find that my vehicle was completely blocked in by uhaul vans and trucks so I couldn't take my vehicle home.
October 2025
Guy was super nice ,looked to be short staffed and had to run the whole show
June 2025
I was in and out in no time! I rented a moving van, and will be going to the Main St location if I need to rent another one. Great service, friendly staff.