The UPS Store #0861 in Buffalo, located in Stuyvesant Plaza, offers a wide range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. This locally owned and operated store is known for its expert service. While there have been some mixed experiences, many customers appreciate the staff's kindness and helpful attitude. One loyal customer shared a frustrating experience regarding a lost package, which led to a disrespectful interaction with a former employee. However, the situation has improved since that employee was let go, and the customer expressed gratitude for the supportive staff who stood up for her. Other reviews highlight positive experiences, particularly praising an employee named Quinn for his exceptional customer service. He is recognized for his attentiveness and willingness to assist with shipping needs, making customers feel valued. Despite some concerns about service inconsistencies at different locations, The UPS Store #0861 remains a preferred choice for many due to its friendly staff and comprehensive services. Customers are encouraged to visit this location for reliable shipping and customer support.
This location has some of the nicest and most helpful staff I have come across, always willing to go above and beyond to help me, thank you for all the help.
May 2024
Good service at this Elmwood location.. But the Harlem Rd location, 3842 harlam..is lousy. Never opens on time and the little black fellow stinks
May 2024
The staff was very welcoming and helped me with all the doubts and task.
