The UPS Store #0861 in Buffalo, located in Stuyvesant Plaza, offers a wide range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. This locally owned and operated store is known for its expert service. While there have been some mixed experiences, many customers appreciate the staff's kindness and helpful attitude. One loyal customer shared a frustrating experience regarding a lost package, which led to a disrespectful interaction with a former employee. However, the situation has improved since that employee was let go, and the customer expressed gratitude for the supportive staff who stood up for her. Other reviews highlight positive experiences, particularly praising an employee named Quinn for his exceptional customer service. He is recognized for his attentiveness and willingness to assist with shipping needs, making customers feel valued. Despite some concerns about service inconsistencies at different locations, The UPS Store #0861 remains a preferred choice for many due to its friendly staff and comprehensive services. Customers are encouraged to visit this location for reliable shipping and customer support.
Picked up an eBay delivery today. Staff at the UPS Store were outstanding. Helpful. Friendly. Efficient. Bins available for cardboard and packing so that you can inspect your items. Charges very reasonable too
March 2026
Always friendly and helpful! Everytime I come to this location, the staff are great. From help with printing to Amazon order pickups, they're extremely convenient to have right in the neighborhood.
February 2026
Andrew and his coworker at Store #0861 on Elmwood and summer was the best and made a great personal connection with me. I had a bad experience on the Delaware and Hertle location.
