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August 2025 by Connor Mauche
Management sucks but my mailman rocks
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June 2025 by Anam Batool
Horrible experience. Refused to do fingerprinting for us although the person who does it was very much present on site. We came from across the border for this service and even called in advance to check if they were doing it on Monday.
So disappointed.
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June 2025 by Darrell A Johnson
Excellent service and helpful staff
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May 2025 by Warren McClure
I have no idea what is wrong with the person that delivers mail in the
Black rock area , but we do not get mail anymore. Something needs to be done asap this is ridiculous.
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March 2025 by Jay “Jay NY” Theja
Frustrated service, irresponsible and lazy response, despite number of times taken day off and visited 6 times as the mail has been returned to post office and no one can help, despite many visits still I did not receive any proper response, always hearing we will get back to you, it is very very important immigration legal document has been lost by this post office! I will be contacting my immigrantion attorney for further legal process. Worst service ever!
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March 2025 by Jimmy Carter
I appreciate the front desk. Quality people. Helpful
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February 2025 by Bryan Cutting
The women who delivers on sanders rd is the best! She’s super nice, a hard worker, and the only postal worker who knows building codes by heart!
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January 2025 by Starship Admiral
Had an issue and the manager Sarah was amazing. Thank you so much. We appreciate you and your workers so much! Thank you.
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August 2024 by D F
O.k. I've never been to this post office personally but, I sent a package to someone who lives in this area. #1 the priority package took TEN days to get there. when my son received the package, it was OPENED and the contents which included two gift cards worth 50.00 each, a package of travel toothpaste tablets, blessed rosary beads, a birthday card and his social security card. NOW, the MOST upsetting, disappointing and SCARY thing is the fact that his social security number may have been COMPROMISED! I tried contacting the post office directly and each time they hang up the phone. I contacted the postal inspectors and was told to file a claim. O,K, what does this do for my BELIEF in the INTEGRITY of the USPS? OR the compromise of my sons social security number? As someone who is very familiar with the SOP of the USPS, the package tracking details do not indicate any damage to the package upon arrival at the postal unit. Nor, does it bear the scans of damage at ANYTIME during its travel. YET, the package was delivered in a "sorry your item was damaged" bag. So, my question is HOW did the sides of the package get cut open, the birthday card opened, and the gift cards taken out? Let me not forget, I guess the person responsible for helping themselves to these items, suddenly found their moral compass and left the rosary beads. They also wouldn't have known what the package containing the toothpaste tabs were so, that was a SURPRISE gift for them! We all know that the dentist ain't cheap so, I HOPE that helps you sir or mam or whatever pronoun you choose to use.
Now, it is up to ME. The VICTIM, to file claims and contacting the gift card companies as per the customer service rep. who took my call and said they were refer my case to the postal inspectors. I called this Monday. Haven't heard a word from anyone to date.
Sincerely,
Never More Dissapointed in the Quality of the USPS
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August 2024 by Marie Ferraro
Mail man is always pleasant and has the answers to my questions!
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August 2024 by Laurie Hogan
I am so surprised to see many negative posts about this post office. I have never had a bad experience there. I actually choose to go to the Hertel post office even though it is farther from my home. It is busy at times but the employees move customers through quickly.
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July 2024 by Art Magic
Great service love the supervisor with brown hair & glasses. She took from her lunch break to help me track down my package which we found & she was able to give to me so I’m very thankful for herrrr!
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November 2023 by Yea Right
Does anyone even answer the phone over there?
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October 2023 by morningstar hen
WOW … OUR REGULAR MAILMAN at Holling homes came into our parking lot so fast … thought he had a emergency or something, dust went flying cuz our parking lot is under construction with workers , and equipment ustbeen 40 or more miles an hour … seriouslyIs he high?Hope no one got hurt ..as he flew past my building at a high rate of speed…do them vans have gps’s? Just wondering
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September 2023 by Carmen Melendez
A safe place and the treatment of people is excellent
