The United States Postal Service at 725 Hertel Ave is a busy location that provides reliable mail and package delivery to over 157 million addresses across the United States and beyond. It manages a large network with over 30,000 retail locations and offers services like walk-in passport processing. Customers generally appreciate the helpful staff, with mentions of a manager named Sarah and a supervisor with brown hair and glasses who went out of her way to assist. Many find the employees friendly and efficient, often moving customers through quickly despite the busy environment. Some customers have shared positive experiences, expressing gratitude for the staff's dedication and quick service. However, there are also concerns raised by others, including issues with delivery delays, inconsistent service, and occasional rude behavior from some workers. One customer noted a delivery driver speeding through a construction zone, raising safety concerns. Overall, while the location is appreciated for its helpful staff and convenient services, experiences with delivery and customer service can vary, and some customers hope for more diligent workers and safer driving.
People are decent folks, good staff, i appreciate their services
March 2026
Love the friendly and familiar faces that are luckily still there through rain, snow and sunshine. They're always glad to see me, as I am them. The 24/7 kiosk is very convenient and easy to use.
November 2025
This has been my P.O. for 16 years and have never had any problems with them. The clerks who have waited on me were cordial and professional. I don't understand the negative reviews.
