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November 2023 by Yea Right
Does anyone even answer the phone over there?
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October 2023 by morningstar hen
WOW … OUR REGULAR MAILMAN at Holling homes came into our parking lot so fast … thought he had a emergency or something, dust went flying cuz our parking lot is under construction with workers , and equipment ustbeen 40 or more miles an hour … seriouslyIs he high?Hope no one got hurt ..as he flew past my building at a high rate of speed…do them vans have gps’s? Just wondering
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August 2023 by Isaac Scharp
Had a 230 appt, was there early. A woman peed in the middle of the floor and the building manager took more than 10 minutes to handle it, letting people walk through the pee. When I pointed this out he got rude to me and waived me off. While waiting my child had to pee. When we came back in he said I was too late for my appt, it was 244, he said we were 20 minutes late and he had been calling our name at 240, so apparently 240 would have been fine but 244 was too late.I support the idea of the post office, but no private entity would have treated its customers this way. This high-handed treatment from untouchable bureaucrats is exactly why the people are going to continue to let legislators defund institutions like the post office.
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August 2023 by Peter Garbarini
Just had another bad experience with the delivery of our mail. For the last several years a lot of days mail is delivered to either the wrong house on our street or even the wrong street. After our mail is delived lots of nights the neighbors gather and redistribute the mail to the correct house or the proper street. Today 8/16/23 I heard screaming outside. It was a mail delivery person on the phone screaming to his, I assume, girlfriend about her having a 45 yr old body but the mind of a 20 yr old. Talk about unprofessional. Once he got back in his truck he was REALLY screaming at her. Perhaps if he wasn't distracted by his phone he could stay better focussed on his job.
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June 2023 by sammie tedesco
The lady with the red short hair was the hardest worker every, however the management and other staff failed to assist when she called for backup when the line was out the door. Companies are so worried about employee retention and they are running the hard working employees down. This is sickening what they did to her.
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June 2023 by Jessie Rinaldo
I was notified that the mail carrier would not do stairs any longer. After countless attempts to resolve and multiple visits to the post office where I was told there was no issue, they would speak to the carrier and my mail service would resume, I am still experiencing disruptions in delivery.
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April 2023 by Joshua Wagner
Very poor service when I have issues with packages and delivery. Some of the workers are rude and other workers are nice. Delivery is inconsistent at best and has been late an above average amount of times. I prefer other shipping venues because of the stuff I have faced with the postal service. Otherwise I have to be patient with the unstellar service I have faced with this shipping venue. Hope they hire more diligent workers. The normal mail person in my neighborhood is a good worker though. Hope she continues to deliver my mail so well.
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April 2023 by Ryan Cox
The two women I encountered were lovely and the rest of this does not pertain to them. The two gentlemen that "assisted" me were super rude when I didn't have my mailings exactly right at the SERVICE window. I don't speak USPS bureaucracy fluently, and all of their products have similar sounding arbitrary names. These guys are in the wrong line of work. I understand it's busy, and can be stressful; still unreasonable. I was forced to go through the line 4 times rather than actually receive service to resolve my small issue.
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December 2022 by Jeannine k
Fast service. Always in and out quickly even during the busy holiday season.
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November 2022 by Chet DeBiaso
Roomy building with 24-hour access, computerized kiosk and access to large mail drop receptacle. Available from 8 o'clock a m. to 4 o'clock p.m. to the left are large quantities of package and parcel mailing supplies and a copier. The staff at the service counter is welcoming and efficient though there are times when a line can form which can delay service speed.
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June 2022 by Ally king
I came in cause my package from Amazin was sent there for a pickup although my package wasn't there it had been sent out for redelivery. The gentleman who worked at the counter (sad I didn't get his name) is amazing he's a tall, white male with short blond hair and you guys need to know he represents your company perfectly he was so nice and well mannered he even chased down the car I was in before I could leave the parking lot due to me leaving behind my ID... To that gentleman thank you for your good energy and great customer service you are greatly appreciated!
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May 2022 by Kashmir Art
Marjorie was an angel for my family. On 5/23/2022, I took my wife and children from Canada where we’re living to this post office because my kids had to renew their passports. Unfortunately we were late for the appointment due to the delay at the border. When we arrived, one of the staff members said we’d have to reschedule our appointment because we were late. I said “Please help us out. We’ve come here from Canada.” Marjorie, the one in charge of passport jobs, overheard me and said to come back in 30 minutes. Out of her busy schedule, she helped us thoroughly to finish everything. She waited for me to go to bank to exchange Canadian with US dollars, and gave us copies of the old passports so we can use them to cross the border. So thankful to her, I asked her if I can get her name and she said it is Marjorie, as in the picture. May God bless her!
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December 2021 by Dave Stolze
The employees were polite and exceptionally helpful, going above and beyond to get my packages where they need to go for less than I originally though. Really impressed!
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November 2021 by Erin Sheffield
Says it’s open until 3, just went at 1pm on a Saturday and the worker said they were closed? Not cool
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November 2021 by Marie Wagner
Never in my life have I had issues with a mail carrier, until now! I move 4 blocks over , in Kenmore and now it’s a problem to walk up 3 steps and put my mail in the mail slot! It’s not safe they say…lol! Then ups dumps my target package on them and they won’t leave it AND want to charge me almost $11 to get my package ! Ummm not my prob ups dumped it on the usps! Ive already paid shipping I’m not paying more! Point is these carriers from this location are so incompetent it’s disgusting ! So if you live on the other side of Kenmore they will go up stairs to the mailbox but if you live over by Elmwood it has to be ground level lol!!! Unreal. Coddling mail carriers now cuz that’s our new world. No one has to work much but has a list of demands to accommodate THEIR laziness!
