Zara is an accessible and fashionable brand with amazing styles for men, women, and kids. Reviewers note the quality can be hit and miss or decreasing, and there are often better options for the price unless items are on sale. Some find beautiful pieces for a good price and appreciate helpful staff. Common complaints involve store organization, with locations often described as a mess. Long lines are frequent due to few cashiers, and the return policy is criticized. Store logistics, like closed escalators or limited elevators, can also be frustrating.
- Very much understaffed. Check out counter only had one representative. - Changing room were closed for no apparent reason. Inly one cube was open. Therefore there was a longest que.
April 2025
I love shopping at Zara and bumping to the house music.
January 2025
It’s almost impossible to reach someone..finally and the girl answers the phone Hello ..🤦🏻♀️..nothing Zara ..terrible customer service!!!!!!