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“An environmentally controlled storage at this price and this customer service from the manager, Sally? Hands down a great deal and wonderful place. Clean. Quiet. Great Location for the county, this should be your place to store all of your precious memories and more.”
“Very easy to get a storage unit that I needed employees were very polite and helpful. My first time ever renting a storage unit unit And they made it very easy and understandable for me. Highly recommended.”
“Gabbi was very great love her energy and explained everything in details to me and I would recommend any and everyone to her and your storage unit keep up the good work great overall”
“A great storage facility with friendly and accommodating staff! It's rare to have such exceptional customer service experiences but Steve goes the extra mile! 5 stars!”
“I began my journey to establish my first rental unit at the Malta location through Prime Storage’s website. The site was extremely easy to use, and the pricing was very competitive. Between the cost and the convenient location, the Malta (Mechanicville) 12118 facility clearly stood out and motivated me to move forward.
My 5-star experience didn’t end there. While completing the online steps, I was asked if I needed locks. Not knowing how many lock hasps were on the storage bay—or how many locks to request—I hesitated. At that exact moment, I received a call from an incredibly helpful and knowledgeable staff member at that location. She quickly took my information, answered all of my questions, and finalized the transaction. I couldn’t have been happier.
Fast forward one month: realizing I needed additional space, I placed an online reservation for another unit. When I arrived today with a truckload of household items, I was pleasantly surprised. Unbeknownst to me, the same incredible individual had seen my reservation in the system. She noticed me unloading, stepped away from the office, and took the time to greet me with a warm smile and an invitation to review my request together.
During that conversation, she showed me how I could save money by renting two units. Of course, I accepted the offer and will always be grateful for the opportunity to work with her and Prime Storage.
This may be a long story, but it truly reflects exemplary customer service—and it’s the reason I wholeheartedly recommend Prime Storage.”
“Rented storage unit for more than 2 years in Ballston Lake location. Larry and later Tyler were always helpful and responsive to our questions and requests. Very fair pricing.”
“This is my 2nd time using Rexford Storage. Each time it was a pretty easy set up. Customer service is great and expedient. The locations and facilities are exceptional.
Highly recommend.
GG”
“I’ve been renting here for a couple years, and I love it. Heather is amazing, anytime I have any questions with anything she always has an answer and is able to help. She goes above and behind! The place is very clean anytime I go there! I highly recommend renting there!”
“Jennifer was wonderful. Very professional and very helpful and accommodating. Easy to sign-up for a unit and we got the perfect size with Jennifer’s help. The business is exceptionally clean and easy to access the storage units. I would highly recommend as the prices are on the mark. Thank you Jenn.”
9:30AM - 6PM
1524 Crane St, Schenectady
Self Storage
“I had the privilege of photographing these units. As a professional photographer, I have been witness to many types of storage unit locations. This one was on of the cleanest and friendliest I have ever encountered. Mia and district manager, Austin, were so helpful, and went above and beyond to help me even when I locked my keys in my car during the photoshoot! Highly recommend.”
“Needed to find a storage area not too big or small. Had many options made available and was very happy to find just the right one. I was also told that I can up size or down size if available at anytime. Customer reps were very professional and personable. Would recommend to a friend or family member.”
“Jhensen (Driver-Rotterdam NY) dropped the empty shipping container and picked it up. Kevin (Mgr-Rotterdam NY) was great with call(s) and texts. Great communication, on time, explained the process, professional and fast!”
“We ordered a moving pod from here and we are very happy with our experience.
Customer service was top notch start to finish. We had a pretty unique home buy and sell situation so our timing was delayed and very fluid. They were always flexible and worked with us. Not to mention nothing moved inside of the pod when the t transported it and I am by no means a great packer. When were done either the pod they came the next day and picked it up.
We highly recommend them to anyone who needs a moving pod!”
9:00 AM - 6:00 PM
1070 Howard St, Schenectady
Self Storage
“Everyone I dealt with was very friendly and helpful. Rental process was simple, and the rates are reasonable. Location is super convenient, and the u it was clean and in good shape. Would definitely recommend!”
“I had issues with understanding the delinquency policy. Mary Jo handled the situation professionally and respectfully. Definitely recommend this as the #1 storage facility that I have used. Climate control indoor facility is always in great condition and comfortable security measures make my goods feel protected.Thanks Mary Jo !”
“Just finished moving my stuff out of a climate controlled storage unit, everything was in perfect condition just as I left it one year ago - no pests or damage. Steve made the entire process smooth from the beginning and was very accommodating and helpful on the day of the move. Highly recommend for your storage needs, your property will be safely secured and the service is top-notch.”
“We had Mabey's Moving move us yesterday. This company is nothing less than First Class. The four guys that moved us (Sage, Kevin, Ryan, and Ray) were exceptionally professional and effective. I recommend Mabey's completely!!!”
“We have found this place to have a well maintained and clean facility with fair prices and good service. It also appears to be locally owned and operated which is always a plus. There is a healthy amount of U Haul options on site as well.”
“The pricing was great, and the staff was excellent. My movers left a few items tucked in the corner of my locker, and when I went to vacate my locker, I was given those items. Great attention to detail.”
“Staff was great vehicle was brand new.
Everything went great.
I just wish U-Haul would start using fuel economic vans and trucks...
The trucks they have are very thirsty?”
“Wonderful customer service from Ashley.
She made everything as clear and easy as possible, she helped me find the right unit for my needs. Nice clean units and easy access.
100% recommend”
Open 24 hours
1145 NY-50, Ballston Lake
Self Storage
“We've been getting our driveway sealed by Empire for ten years now and are extremely happy with their work. They edge, blow the driveway clean, fill cracks, and then seal. If our driveway doesn't need sealing they will only fill any cracks and be on their way. After the first two years we've had a seal every other year. Yes, they are busy, but we have a durable and solid driveway surface in return.”
Open 24 hours
382 NY-67, Mechanicville
Self Storage
“John has taken care of my boats for years. Winterize and shrink wrap in the fall and I can call on him anytime if I have an issue with my motor or any other issue. He is a pro.”
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“I drove 2.5 hours to pick up a dump trailer. The out-of-the-door price we agreed upon over email was the price, and they were prepared when I arrived. I was in and out of the dealership in 15 minutes. I highly recommend them.”