Victra, a Verizon Authorized Retailer in Camillus, NY, offers a wide range of wireless devices and accessories, including phones, tablets, mobile broadband, and wearable technology. Customers consistently praise the staff for their helpfulness, courtesy, and knowledge. Many reviews highlight the excellent customer service, with staff going above and beyond, such as installing screen protectors and assisting with device transfers. Customers appreciate the friendly and attentive staff, with some mentioning specific employees who provided great support during upgrades and purchases. Overall, the store is recognized as a trustworthy and welcoming place to get Verizon products and services, making it a preferred location for many in the area.
Funnily enough, I NEVER bother to write reviews but this is an exception. If I could rate this anything above a 5, I'd do it. The sales person Jeff was very friendly, got me set up fast with my new S22 Ultra and even set up the screen protector! Worth driving 20 minutes to Camillius, highly recommend going here and had... read full comment
April 2026
Mathew and Cameron went above and beyond to help us. They were so knowledgeable, very nice and extremely helpful. They went out of their way to find us the best deals to save us the most money.
March 2026
Verizon representative was courteous , patient and very knowledgeable answering all my questions with confidence.I needed to purchase a new phone and the rep suggested several ways to save.