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“Roland where above and beyond attempting to fix a service issue on my phone where the online service agent failed.. This type of customer service prevented me from taking my business to a different service provider”
“Brian and Paul are very helpful and knowledgeable about the Verizon programs, phones, and the accessories! I have been shopping here for years and will continue to do so!”
“Had a project to work on with this store and the store manager Paula couldn’t have been sweeter and more helpful. An absolute pleasure to work with, she seems to truly care deeply about her store and how things operate in there, you don’t see that too often anymore. Thank you so much for all your help Paula.”
“I’ve been to this specific store multiple times for a variety of reasons. It was never the best experience. However, My recent experience with Kyle and Baile was amazing. I was upgrading my phone and they made the process extremely easy and worry free, especially under the unfortunate circumstance of the internet being down when I got there. Baile was very transparent and great at her job. No pushy sales tactics or dancing around my questions. Kyle and I chatted for a while and even put on some march madness while the internet was down. Those two have completely turned this specific store experience around. I look forward to working with them again, if something ever happens.”
“Dakota was amazing in helping me purchase my new iPhone. He was attentive, incredibly patient, and took the time to answer all of my questions without ever making me feel rushed. He was easy to get into contact and communicate with and helped me find the best possible deal. Kenny was also super helpful and supportive. Overall, a great experience thanks to them!”
“My disabled brother-in-law downstate had problems with his AT&T phone. He is housebound and cannot get out to his local AT&T T branch. Abraham and Willis from the carousel center location took care of all our needs and helped my brother-in-law with some legal issues to get his phone worked on down there. The service was excellent from these two gentlemen.”
“I really enjoy the store I drive all the way from Auburn. The young lady that I just manages it very nice I call her Texas cuz that's where she's from haha been very helpful for me matter of fact I cracked the screen on my phone recently and she helped me order another one through the insurance and I'll bring it back in and she will help me put it all together. It's a wonderful little cricket store”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“The representative I had (Matt) was extremely knowledgeable and patient with me when I asked questions, explaining everything thoroughly. I had a very old phone and worked diligently to get everything transferred to the new phone. He explained my costs and how I would be billed every month. I’m very happy with my purchase.”