Verizon, a leading telecommunications provider, offers a wide range of services at their store in Syracuse. Customers can visit the store or shop online for their latest mobile, 5G home internet, and business needs. The store provides convenient options for picking up online orders, with free 2-day shipping, express lockers, and same-day delivery available in some areas. Customers have praised the exceptional service and attentiveness of the Verizon staff. The store manager, Don, was commended for his quick and efficient resolution of a SIM card issue, with the replacement provided at no cost. Customers have also noted the friendly and helpful nature of the sales representatives, who go the extra mile to ensure a great experience. One customer particularly enjoyed the humorous banter with the sales rep, Johnathan, who also kept the customer's baby entertained during the sale. The Verizon store in Syracuse is known for its clean and welcoming environment, with a team-oriented approach that ensures all customers receive excellent service. Customers have highlighted the difference between this Verizon store and other locations, where they may encounter high-pressure sales tactics and unnecessary upselling. Overall, Verizon's Syracuse store provides a positive and reliable experience for customers seeking mobile, internet, or business solutions.
They activated my service when I had trouble at every other verizon store. They have really good vibes and alot of personality and care about the customer here. They didnt push the most expensive phone on me, they let me choose the phone I wanted and had all phones in stock.
April 2026
Terrific service, everything was explained with patience and integrity. Kiernan is your man.
February 2026
EXCELLENT HELP! Caring, supportive, and awesome down to earth staff who ensures that everything is alright and working.
Had a pleasure with them helping me with a simple device issue on my phone(s). Definitely recommend coming in for some device support or even coming in for their nice phone sales.
