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“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Great costumer service by the manager Mr Marvin. I had an issue with a one delivery which was delivered by the UPS company itself. Mr Marvin made sure the funds for the one day delivery was refunded.”
“Very Good Experience. Went In To Return A Heavy E Scooter Roughly 100 pounds And Was Helped Very Fast. Also Helped With Printing The Return Label Makeing The Process Easy. This Is The Spot For Shipping Or Returns!!”
“Nick J was an amazing representative at this location! Me and my wife had a lot of returns and some were for FedEx that we didn’t realize and he was so helpful and patient!!!”
“Ok…so I live literally a 5 min walk to the Long Beach UPS….BUT that being said, I have NEVER been in Long Beach without them trying to scam me into buying a box for a delivery that does not need a box! The staff at Long Beach is very nice but they say the owner is the one who tries to scam people!
Now to WANTAGH…
CLEAN, ORGANIZED, SUPER FRIENDLY,
NEVER tries to scam anyone…
Prices are great, staff in EXCELLENT!!
I spoke with the mgr today & expressed how much I enjoyed his store & his staff…
Customers care about price but understand that in todays world, businesses need to survive & do what it takes but WE also see when businesses are trying to rip people off (LONG BEACH)
THANK YOU WANTAGH for being honest and a great location!!”
“Very professional staff. Everyone who assist us knows what my company needs in terms of answering the phone and helping customers. They are very helpful and a pleasure to work with.”
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
“UPS provides reliable and efficient shipping services with a strong global network. Their tracking system is user-friendly, and the customer service is responsive. Overall, UPS is a trusted choice for sending packages both domestically and internationally.”
“I received the best, fastest customer service here in a really long time. The staff rang up my materials sale and said he would pack my shipment for me, handed me a receipt, and I was out in under 2 minutes!”
“This location is amazing ! I had to send something overnight and had spoken to Maria over the phone who was extremely helpful. When I got there , not only did she provide amazing service, but I also received the same level of great service from Daniel and Allen. I highly recommend this location for your shipping needs.”
“"I had a fantastic experience at this UPS Store! The staff was incredibly friendly and helpful, ensuring my package was securely packed and shipped quickly. They made the process simple and stress-free. The store was clean, organized, and efficient, with a wide range of services to meet all my shipping and printing needs. I highly recommend this location for its excellent customer service and professionalism. I'll definitely be returning for any future needs!"”
“I have been to this location many times and the staff is excellent. They are always courteous and helpful. They are also very patience.It is a pleasure to patronize this store. Thank you for always helping me.”
“They are so incredibly courteous and kind. I was just leaving from the USPS upset that they couldn’t send my package because I didn’t have access to a printer. I gave the UPS store a chance not thinking they will accept it. They went ABOVE AND BEYOND. They truly made my day. They printed my shipping label and accepted my package. It was so simple and they did not mind!!”
“This is the ONLY ups store I go too! The manager Russell rocks and so does his staff! You are in and out! No matter how long the line is! Very friendly and helpful! Continue the great job! KRIS!”
“i had to ship a very heavy speaker cabinet for a guitar half way across the country. Trish at Greenvale was a great help. It arrived quickly and the buyer was pleased. He said the packing was the best he had seen.”
“Sherri was super helpful with providing a notary that apparently half the banks I went to, do not handle anymore. Even with a weirdo customer ahead of me, she gracefully let me cut to wrap things up quickly for me. Would definitely come back for more services. Thx guys”
“Saturday morning
Open time 10am
Only had minutes to drop off my package to catch the train.
10:06am location still not open
4 people in front of the glass window watching the worker inside setting up for the day.
Open times are important.”
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“Two gentlemen at the front desk are superb. They would go the extra like helping you open the door or pick up the heavy item or even helping you revise your amazon return. 5 star awesome service!
Super helpful everytime my mom returns stuff. Shes fragile so they were always helpful and assist in bring the items in and help her revise her amazon return option!”
“The employees at this UPS store in Great Neck are routinely and consistently polite, kind, professional, and very quick to respond. On my most recent visit, for example, a customer in line behind us complained about the minimal wait (there was one person ahead of her) and the employee responded so positively that she quieted down. Well done indeed!”
“Earlier in the day, I had a bad experience on the other side of town at the post mailroom, which tried to charge me $10 to have a document notarized. I knew the law limits notary fees to $2. I went here, they followed the law and charged me $2, they were pleasant, and the store smells good.”
“I have nothing but great things to say about the service I’ve recieved here I shipped two computers to Florida. I’ve never really shipped anything or anything this valuable for that matter. They were very nice courteous explained how everything works. I also asked them to pack The computers up for me. I’d say the only thing was the package was delayed for a few days but that’s not their fault it Happens. I received the box in Florida and man did they go above and beyond To make sure that My computers were packed safe bubble wrap, foam, packing paper, screen protectors the whole 9 yards! I am very grateful to the ladies that helped me that day. Thank you For getting my computers to me safe.”
“Everyone is always so helpful and friendly. I was planning a wedding recently and made some menus. Alberto at the Laurelton store assisted me and was so flexible and understanding and took the time to get it done right.”
“Just want to give a Thank You! To the UPS store (especially Scott!) on Shore Rd. They’re always so patient and kind - I go in there at least 2x a week between business and personal - and there is never a time I’m in there that they aren’t friendly and fast - all while putting up with all of us and our crazy returns.”
“Michael at UPS provided outstanding service today! He was not only patient but also extremely attentive as I processed a large return order. He made sure every package was perfectly sealed and scanned, demonstrating a level of care and professionalism that is rare to find. Michael truly went above and beyond, and his dedication shows he is a valuable asset to UPS. Employees like him deserve to be recognized and promoted for their excellent work. Thank you, Michael, for making this experience seamless and stress-free!”
“Great staff, helpful and straight to the point. Been using this place for the past few years and I have absolutely no complaints.
If you're unfamiliar with something, simply let the staff know and they'll guide you through it!
I see a lot of negative reviews and just spent some time reading through them. I don't really understand where their complaints are coming from, to the point where some of the negative reviews seem manufactured. So long as you are polite and clear about what you need, there's literally nothing you could have issue with.”
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“I had a fantastic experience at the UPS Store in Carle Place! Rita and Mana were incredibly helpful, friendly, and professional. They made the entire process smooth and efficient from packaging to shipping. It's clear they truly care about providing excellent customer service. I’ll definitely be coming back here for all my shipping and printing needs. Highly recommend!”