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“Wonderful customer service at this store! I was there in mid-December and a sales associate was so helpful, so patient, helped me try on different colors, different styles of coats because I was so indecisive (I unfortunately forgot her name- she had beautiful curly hair, my receipt says Erica under cashier). She was amazing- there when needed, but not hovering over you. It was a great shopping experience, mostly because of her kindness (and of course, the coats are nice!).
I came just to look and see what size would fit me best to maybe buy online later whenever some good sale is on, but left with 2 beautiful coats! :) Well, they were shipped to me due to color I wanted not being in store for one of them, so I just had them ship both.
The only negative is not this store, but corporate. I received one of the coats quickly (got e-mail with tracking number etc.), but didn’t get information about the other one for several days. I tried to chat with Mackage customer service online and they told me they can’t see my order or its progress, when you order in store orders get processed through different system and I need to call the store. I called the store and another sweet associate provided me the tracking number and all got resolved quickly, but Mackage customer service not being able to see orders placed by stores makes no sense.”
“Great selection and quality. The set up in the store is surprisingly very nice and you are shown different ways to wear the garments. Whether it's casual or to a family event.”
“Purchased item for my son. He loves vans sneakers and any cool equipment to skate in. Wide variety sneakers, apparel and accessories. They had a buy one get 50% off the second pair. Which provides some needed discount to your purchase once at the register. Store is not crowded and the gentleman working inside was very respectful.”
“Excellent shop with very interesting offers.
Nice and helpful staff.
Congratulations to the manager for excellent inshop music choice ie FM Rock music.”
“We’re the guys from Indiana that were in your store in mid-January. Thanks for the free drink coupon. (Oh, and guess what? The outlet mall outside of Naples, FL has a TB outlet opening soon.)”
“Bryon was working solo during the last hour before closing. He was so very detailed when helping me find the right Jean. Down to the waist, cut, color, material combo, everything!
After trying on almost 5-6 pair of jeans, he helped me find the perfect ones!!
So glad to have an employee like Bryon who doesn’t just watch someone feel defeated in trying on jeans, as shopping for some folks like myself isn’t always fun!
Paige jeans, you all have a solid employee in Bryon! Great demeanor, hospitality & attention to detail. Send this man to corporate & have him do more. He can elevate any business’s profile. ?”
“I have been shopping at the store for over a year now. The first person I spoke with was Anthony. And since my first time speaking with Anthony over the phone, he has been my go to person since I live in here Texas. Even though we have not met in person, the service Anthony has rendered has been very personalized. Anthony is very knowledgeable about his craft and the ethos of isaia. His recommendations are always sartorial. He is always patient and always willing to help. If you ever go to the store or call over the phone, I recommend you look for or ask for Anthony. You will be glad you did.”
“Priscilla was the best and the most helpful! She gave me great recommendations and was incredibly friendly! The sales were excellent and I will be going back soon.”
“If you need anything at this amazing Lucky Brand store, make sure to ask for James and you will definitely be happy. He was very helpful, fast, polite. People like James deserve a raise and are a great asset to the company. Highly recommend this store!”
“Miguel Hernandez was an excellent sales associate. I highly recommend him for your aesthetic needs at this location. He went above and beyond to ensure my satisfaction and I absolutely love my purchases. Definitely will return excellent store. Everyone is super friendly and down to earth.”
“I loved shopping at this store. Went there over Christmas and had the best experience customer service with Anthony and Chris who even accommodated a shipping after my visit. The swim terry is fantastic quality Thank you so much!”
“First off it was a little small but that's fine prices was decent sale was OK could be better. But the main thing was sizes for my kids whom are 11 and 12 years old all the jeans seems too big and even the tops I wish they had like a kids section..all in all good clothes staff was very helpful, clean and had tons of variety of clothes to choose from for bigger kids to adults”
“I had an amazing shopping experience at the Banana Republic Factory in Woodbury Common, thanks to Sharifa and Keila. They were incredibly helpful, attentive, and went above and beyond to help me find exactly what I needed. Their friendly attitudes and expert styling advice made all the difference—outstanding customer service!”
“I have visited the outlet 4 days ago.They have an amazing collection.I have an pear body shape so it is kind of difficult for me to get bottom wear.I found a very lovable and well fitted bottom in here but I needed a L size.I asked the staff for help and this amazing girl ( I regret not asking for the name) she helped me check the store, it is not available in the stored,she then checked it online found it.They took my online order in the store with free shipping charge said it would be deliyin 10-15 days.I got it today after four days.I live in new jersey.
The size fits ,I look cute in it.Thank you GAP, will visit soon”
“Huge outlet store, has lots of variety and inventory for men, women, kids and toddlers. Their restrooms and fitting rooms inside the store checkout process is fast and easy, lots of discounts and good deals. Associates are friendly and helpful .”
“I live in New York City and try to do all my Theory shopping with the Woodbury Men's Outlet, not only because their pricing is best but also because their customer service is best. Most recently, I worked with Licquera from the store, who was kind, helpful, patient, and savvy--all the traits one would want in a sales associate. I look forward to my next purchase with them.”
“One of my favorite menswear brands. ZEGNA has that quiet luxury style—nothing flashy, just beautiful fabrics, great quality, and timeless designs.
The team at the Woodbury store is always friendly, knowledgeable, and never pushy. They take the time to help you find what actually works for you.
The best part? The outlet prices can be surprisingly good. Every time I stop by, I usually end up finding something I didn’t plan to buy. Definitely worth a visit if you’re in the area.”
“Pleasant staff, prices were in line with the boutique. The selection was a bit sparse as they have also been impacted by logistic,, supply chain challenges.. We will return.”
“This Outlets is a must-visit for fans of minimalist and modern fashion. The store offers a great selection of clothing, shoes, and accessories with the brand’s signature sleek and understated style. The discounts are excellent, making it a fantastic place to snag high-quality pieces at a fraction of the original price.
The layout is clean and easy to navigate, and the staff is friendly and helpful without being overbearing. I found some amazing deals on classic staples and unique seasonal items”
10AM - 9PM
632 Race Track Lane, Central Valley
Mens Clothing
“An associate by the name of Brandy helped me out, she was very informative and cheerful. Thank you for my my first time in this store fun and now I’m officially hooked on my new pair of Timberland deep purple boots.”
“I didn't buy anything since I was only returning an Amazon item. The store is so clean and organized. The staff member working at the Amazon location was very professional and courteous. I will definitely stop by to shop and look around soon. ?”
“I had an amazing shopping experience. Jen was extremely helpful and knew exactly what I needed. I was very impressed with how much she knew about the brand and different styles.”
“Amazing customer service by Mohammed. I called the store because I needed 10 pairs of jeans ASAP for next-day delivery, and Mohammed was extremely patient and helpful throughout the whole process. I was being very picky and saying no to a lot of pairs, but he never showed any attitude and stayed professional the entire time.
He was able to find all 10 pairs I needed and got them shipped out right away, and I received them the very next day. Even when my payment kept getting declined, he stayed calm, patient, and helped me get everything sorted out without making me feel rushed.10/10 customer service and 10/10 experience overall. I’ll definitely be buying more from Woodbury in the future. If you walk into the store, I highly recommend asking for Mohammed.”
“Brian is an awesome team member, he helped me find a suit that looked great on me and was polite throughout the whole process. I will definitely be returning in the future.”
“The great cashier kimberley (if not mistaken) was smiling helpfull taking care of the store alone while saying hi and welcoming people that come in. I respect people that do their job with passion and integrity.”
“Every time I go to Woodbury I shop here. I’ve never had a bad experience and the staff remembers me and is always friendly and helpful. I shop Vince both at the retail stores and this outlet, and I often find more colors and styles at the outlet than I have seen at the full price stores. I prefer in store shopping because I like to see the quality and fit before I purchase. I’m never disappointed here!”
10AM - 8PM
657 Racetrack Lane, Central Valley
Mens Clothing
“had the best experience ever at the Marc Jacobs store! I brought my daughter in for her 18th birthday so she could pick out a bag, and the service was truly exceptional.
We worked with the store manager , I believe her name was Dana and she was absolutely amazing. She made us feel so welcomed and genuinely cared about making this moment special. She really helped turn this into an exciting and memorable experience for my daughter.
This was such a meaningful milestone, and Dana made it unforgettable. We will definitely be coming back. Highly recommend this store!”
“I received exceptional service from Zhanna at Loro Piana. She was extremely professional, attentive, and went above and beyond to make my experience truly special. Thank you for setting such a high standard of customer care.”
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“Don was fantastic! He helped me pick out sunglasses that actually looked good on me and made the whole experience easy and fun. I ended up leaving with three pairs because I loved them all. He’s a little too good at his job! If you’re looking for someone knowledgeable, patient, and honest with recommendations, I highly recommend asking for Don. Thanks for all your help!”