Spectrum Store offers a variety of services, including broadband Internet, mobile, and cable TV, at its location in Cheektowaga, NY. Customers can shop for Internet, upgrade services, and manage equipment. The store is praised for its cleanliness and friendly, efficient customer service. While some customers experienced long wait times, many reported smooth transactions without aggressive upselling. Staff members are noted for being knowledgeable and helpful, especially in assisting with unique situations. Overall, the Spectrum Store is recommended for its exceptional service and support for both new and existing customers.
Chris was great....super helpful and excellent customer service!
February 2026
Went in to pay my bill and upgrade my service I recommend a a reservation
February 2026
Jennifer was amazing! I came in to replace my modem amd she found me a better plan for internet bc my cell bill went up without being alerted!!! She has a smile from the time she called me up , til the time I left. She is definitely an asset to your company. Thank you, Jennifer!
