“I was in on Saturday to lower my mother's cable/internet bill and to switch two phones over from Verizon. Ricardo was our Representative that day and He did an Amazing job with helping us lower costs and switch everything over. His co-worker Eternity was helping as well. They were professional and were able to handle all the items we needed addressed. They were so kind and took the time to help us until everything was resolved and working correctly. We saved so much money switching phones over and re-visiting her cable/internet promotions.
I just wanted to say Thank You again to Eternity and Ricardo. We appreciate your help.”
“What started off being a bad experience was quickly turned around by Iain Fehr the manager of the store. When we switched from T-Mobile to Verizon we were supposed to receive our rebate and never did.. we came to Iain about the situation and he stuck with us the whole time and really went to bat for us!! Thank you Iain!! You made me believe in good customer service again.. keep up the great work”
“I am NOT a fan of change and was absolutely dreading getting a new phone but had to because mine was so old certain apps weren't even working anymore. Lindsey D was the only thing that made this entire ordeal even tolerable. She was incredibly knowledgeable, helped me through dozens of silly questions, got me an awesome deal on a phone that is just the new version of my old one so I still felt comfortable about the transition, and just made the whole thing as easy as possible. Truly don't think I could have managed otherwise!!!”