Lowe's Home Improvement is a big store with lots of choices for items like lights, ceiling fans, paint, and tiles. The store is very clean and organized. Customers report receiving excellent and super helpful customer service from specific staff in departments like paint, checkout, and lawn and garden, with employees described as friendly and guiding people in the right direction. The availability of self-checkout is noted. However, experiences with finding help can be inconsistent; it can feel difficult to get service, especially on busy days like Sunday. Some customers compare it to other stores, noting a preference for where service is easier to get. A positive point mentioned is that the store atmosphere seems nicer without solicitation at the front. Overall, many customers had helpful experiences, found what they needed, and hope to return.
Received excellent customer service from the paint department Gentlemen and the checkout woman named Gina was super helpful in processing my order and discount correctly. Love Lowes!
July 2024
Very nice and helpful person in the refrigerator area even though it wasn't her normal area.
July 2024
Best lowes I've ever been to! Everyone is so helpful there especially a woman named tara she always guides me in the right direction
