This Cricket Wireless Authorized Retailer in Cicero receives consistent praise for its helpful and professional staff. Multiple reviews highlight outstanding and pleasant service. Employees are noted for being extremely helpful, kind, and accommodating, providing quick and easy assistance with phone issues, SIM card swaps, and transfers. The team is described as fantastic, with specific mention that they do not pressure customers or try to upsell, making clients feel comfortable and unpressed. The service is consistently called great from start to finish. A minor note is that the store sometimes has an odd smell from a neighboring business, but this does not detract from the very good help received. Customers express strong confidence in returning.
Xavier was outstanding today with his assistance.Today on June 20,2024,Steo was also extremely helpful and gave outstanding professional assistance!!
June 2024
I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.
May 2024
Great service , quick snd easy swap of my old sim card ! Sadly smells odd due to the smoke shop next door. It's very good help, though ?
