Northside Collision Cicero is a locally owned auto body and collision repair shop serving the greater Syracuse, NY area. Known for its dedication to customer service, the shop offers a hassle-free experience from the moment customers arrive. The courteous office staff and highly trained collision repair technicians ensure top-quality workmanship throughout the repair process. Many customers have expressed their satisfaction with the fast and amazing repair work done on their vehicles. Positive reviews highlight the great customer service, with staff members providing helpful updates and personal touches that make a significant difference, especially after stressful situations like accidents. One customer noted how their car was returned in flawless condition, fully detailed, and ready for use. However, some reviews mention concerns regarding communication and handling of personal belongings, particularly when vehicles are deemed totaled. A specific issue involved a miscommunication about retrieving personal items before the vehicle was sent to the junkyard, leading to frustration for the customer. Nevertheless, the management addressed the situation, showing a commitment to improving customer experience. Overall, Northside Collision Cicero is highly recommended for anyone needing auto body repair, thanks to their quality work and friendly staff.
Work was done precisely on vehicle that was needed , and just wish an extra effort to wash my car upon pick up would have been awesome, appreciated and , respectful for any customer!!!!
September 2024
Great quality and fast with my repair. Good people to work with.
August 2024
They inspect and clean my company's trailers so we can pick up food grade product. My only problem was they park the trailer so close we cannot get to the landing gear to lower the trls. Other then that it was quick n easy.
