The Red Wing store in Cicero offers the Ultimate Fit Experience, engineered to get each customer into the perfect pair of work boots. The experience is built for the individual, with specialists providing a tailored fit system for all-day support, comfort, and safety. This includes a 3D foot scan, analysis of walking patterns, and test fits to find the best shoe and accessories based on work type and needs. The service is knowledgeable, helpful, and informative, often getting customers in and out quickly with the right footwear. The store provides comprehensive after-purchase care, including complimentary oiling and lace replacement for the life of the boots, plus access to minor and major repairs. The staff is honest and accommodating, even recommending other stores if they cannot meet a specific need. Customers describe the experience as top notch, excellent, and unbeatable, with many first-time visitors stating they will definitely return and highly recommend the in-person fitting service to anyone.
Great experience with Red Wing Cicero. They did the 3D foot scanning and let me know that I had been buying the wrong size boots all along. The end result was a great pair of properly fitting boots!
December 2024
First time customer- will be back. Cindy was very helpful and had many suggestions. The analysis was a first and what a great tool
June 2024
Had a great experience at the Red Wing Boots store in Cicero! Jason took care of me and not only provided excellent customer service, but was very knowledgeable and put me in the perfect pair of boots for me. Overall the store was top notch and so was Jason. Highly recommend!
