“I purchased sneakers for my birthday, however they weren't wide. Stopped in the store #2817 on Brewerton Rd tonight. The girl working was so helpful and pleasant. I really love your exchange policy. It was nice to see customer service at its best! Didn't get her name, but #319374 is her associate number.”
“I was very pleased with the personal experience I was given. Everything was explained and any questions answered. I did not feel rushed and am very satisfied with my purchase. I recommend fleet feet to anyone.”
10AM - 7PM
4136 NY-31, Clay“Great experience, very knowledgeable. I have very bad arthritis and very high arches in my feet..The salesman listened to me and in less than five minutes, I was fitted to the perfect fitting and comfortable sneakers. I will definitely go back. Thank you Fleet Feet!!!!”
“My fiancé and I went in looking to get tuxes for our wedding party. Steve took great care of us from the very beginning. He gave a lot of great advice and showed us many different selections. Great variety and prices. Great experience!”
“Just like TJ Maxx and the like but nicer stuff, well organized, great prices.Had a funny experience where I watched a man ask for a bag for 2 full-size suitcases. Like the size above carry-on and the largest in a set of 3. The clamshell type with 4 swivel wheels and handles that he used to wheel them up to the counter. He opened the larger one to put them together and tried to cram the medium one into it without unzipping the inside covers. The girl at the counter just kind of stood back because he was pissed she didn't have a bag big enough for his luggage. It was fun to watch karma get someone.”
“It's not like it used to be when it was downtown cause when I went there and got like 4 pairs of shoes they gave me a deal but with new management they don't work with you”
10AM - 7PM
537 Towne Dr, Fayetteville“Nice place to get kids cloths especially when they have deals going. The only reason why not Five Years is the lack of clothing opinions for 12-18 and 18-24 months were I usually have to go online to pick up. Sneakers for us parents with little ones with wide big feet can also be problematic.”
“J Michael's is an excellent store with amazing customer service! I was treated like a family member while trying to buy new pair of running shoes and exploring new brands for my foot style. I highly recommend this gem. They have many great products including dressy shoes, casual, and clothing just to mention a few. Also a collection of sunglasses. Go check it out.”
“Great selection of shoes for the entire family and reasonable prices. This is my go to place when shoes are needed.( Exceptions are athletic and specialty shoes.)Always my first stop.”
10AM - 9PM
9506 Destiny USA Dr Space F218, Syracuse“Great shopping experience. High quality clothing. Rachel was so helpful and MADE this shopping experience for me. I hate clothes shopping but she was on point. I picked out a couple of things and she would run to get me a different size, coming back with even more similar items she thought I might like. Thank you”
“Got my crocs from here (I think) , very happy with them, BUT they did not take the security tag off and I had to take it off with wire cutters at home, thought that was funny”
“Service was exceptional! We knew exactly what we were looking for and we described it to the guy working and he came out from the back with exactly what we described in the size we needed. Beyond great customer service from both employee’s working that evening and we will definitely be back!”
“Found the perfect prom shoes to go with my daughter's dress and she was so happy! We also bought some slides that were on sale for my son that were Adidas and he loves them! The staff was super helpful and friendly and we will definitely go back.”
“There was a possible active shooter in the mall tonight, and the Zumiez staff was nothing short of absolutely amazing. They were calm professional and extremely kind. These were young women and men that could have have been facing life threatening danger. They tried to protect customers by asking that they remained in the store while they were locking down. Even after it was all clear they had helped me find gifts for my family. This is not the first incident at the mall, many of the employees have been through multiple incidents like this. I hope the company knows how profoundly professional and kind these employees are. What true assets to the company these young women and men are. Your employees should get a raise and recognition!”
“I am a husband, currently sitting in the buffer zone of the dressing room, waiting for my wife to decide. I’m glad to be here. No issues there. I want to help; there is no lack of desire on my part. But, I am limited in my ability to assist my wife as she purses an outfit for her branding shoot. This is where the Ann Taylor staff come on the scene. They are responsive and capable. They know all the pieces, their colors and sizes. They run back and forth from the floor to the dressing room, helping a desperate woman acquire all she needs to dress for success.The Ann Taylor staff are the real MVPS today.”
10AM - 9PM
9090 Destiny USA Dr Suite M201, Syracuse“I absolutely love crocs and this location always has good deals. I went during a sale and was help by an outstanding associate, Kristina. She was informative and helpful. She answered all my questions and helped me pick out the best crocs for me. I highly recommend this location and if you need anything ask for Kristina.”
10AM - 8PM
306 Hiawatha Blvd W Space J215, Syracuse“On a busy Saturday I needed dress shoes for a wedding that I was unprepared for. The whole staff was very helpful but Matt went above and beyond to help me not only get a pair for the wedding I was attending but also helped me match another pair to my other suit that I purchased. I left very pleased and it is a great place to shop because they always have a buy one get one going on! Highly recommended! Going to bring my mom back next weekend! Thanks Matt and Steve Madden!”
10AM - 7PM
318 Towne, Center St, Fayetteville“I love their clothes. I bought a sweater on line and discovered a small snag in it. I called and was told they didn't have it but could take it back to have a replacement sent to me. I got there and they had plenty AND it was on sale so not only did I get my sweater but money back.I've repeatedly suggested they open a store in the west side. That would make it so much better in my world.”
“I went in and they were semi busy. I was asked if I needed help almost immediately. When I was ready, they were more than willing to help. Found the right size, and the cashiers were really friendly. Overall fun atmosphere!!!”
8:30AM - 5PM
514 S Bay Rd, Syracuse“I work 7 days a week, suffering for 10 years from increased and often debilitating foot pain. Too busy to take time off to care for myself. When it became unbearable I made an appointment with Dr. Edelman. Best decision ever! X-ray and sonogram were done in house and a successful surgery within three weeks. Quick service. He completed disability paperwork immediately and provided excellent post surgical care.I have no more pain when walking, none, and can feel and move three toes that I couldn’t before.I hope to never need to return, but if I do I am positive that I can put my health in his care.”
“Amazing owner who came through in time for Christmas! Unfortunately, my son and I were defrauded by an impostor with a fake Instagram account that looks similar to Ambition. My son had been working odd jobs and saving for weeks for these shoes and when I called to check on the order I realized we sent money to a fraudulent account. Nick came up with a great solution and was even able to get my son his shoes shipped and arrived in time for Christmas. My son was beyond thrilled! So grateful for small business owners with fantastic customer service!”
“Was purchasing some sneakers for my kids, the sales associate Rob was so helpful. He was knowledgeable, kind and patient with us. A great experience and we will continue to shop here!”
“Finish line a sneaker store; they sell athletic shoes for men and women from different vendors and athletic clothes as well. I recommend you visit and see the different styles. Thank you”
“They were very helpful, even to the point of recommending other places that carried what we needed, that they didn't have.I appreciate their honesty and willingness to accommodate any way they could. We will for sure be coming back for other needs.Thank you”