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“RYAN WAS EXCEPTIONAL. I had something happen that only an experienced at&t person could handle. He even multi tasked everyone that came in. Cameron was also exceptional. I loved this store. I got answers and was listened to”
“Adrian and Jermaine were amazing! As I was visiting my mother accidentally shattered her phone screen and needed repairs asap. They let us know all technical warnings before taking it in and had us in and out in less than 30 minutes. Will be recommending Wireless Hope going forward, as we have gone to other techs (Albany) who have completely messed up basic cell prompts in the past.”
“Jason was extremely helpful in resolving my issue and guided me through the process with Verizon customer support. I would highly recommend Jason to anyone in need of Verizon phones and any service issues.”
“Stefan was a great help and answered all the questions I had and assisted with the changes I needed on our bill. Will deff be looking for Stefan next time I'm in”
“Taylor was incredibly professional and thorough in explaining everything I needed to know about my replacement phone. Very friendly, patient, and extremely knowledgeable to make me feel comfortable with my new phone after a phone-ending drop of my old phone. Give her a raise!”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
“The woman that helped me last Sunday was amazing. She not only fixed a bug in my phone but helped 3 other customers while doing it. She deserves recognition for her ability and kindness.”
“I called ahead with questions and talked to Justin. Later in the day I stopped in to buy a new SE phone. Justin was great and made the transaction easy to understand and seamless. He spent time setting up my new phone and helped me to transfer everything over from the old to the new. He applied my new screen protector and made sure I had accessories that I needed. If I had tried to do the new phone setup myself, I'm sure it would have taken so much more time and would have caused me so much frustration. While I was there, two other customers came in because it is a busy location. Justin was manning the store by himself, but was able to help others between set-up steps. He is very proficient at his job and I hope Cricket Wireless recognizes the excellent team members who make them look so good!”
“Quick and professional service, my iPad feels brand new. Also, they were very friendly, and affordable price.
Highly Recommended
I also forgot to add they open late on Saturday/Sunday 10am to 9pm”
“First called this location and spoke with Joe. He was very confident and sharp with his knowledge of my phone problem I was having and so I decided to visit. Joe was there and helped me sort out my issues and I was able to leave with a new working phone in a super quick time frame. This place had good reviews and I'd like to contribute in saying they did a great job for me too!
EDIT: Second visit months later to upgrade my wife's phone and we worked with Jordan, who loves Taco Bell and is getting married soon. She was super knowledgeable and very pleasant to work with.
Still highly recommend this place, even across two different people we worked with. Will come back for any phone needs for sure.”
“Stopped in the store as I needed a new protective glass screen on my iphone16. Logan, the store manager, was professional, polite and friendly. He carefully and quickly removed the shattered screen and replaced it with a new one. I was very pleased with the service and highly recommend.”
“Remarkable experience overall. Unsure about a new upgrade/family plan I went into this location with lots of questions. Kevin was very patient and pleasant when answering the questions I had expressed to him. Thoughtfully, Anthony was able to help create a bundle that fit perfectly within my financial needs. I was able to get the services I needed for the best price possible and have already informed family and friends about upgrade information they provided to me as well. Highly recommend to anyone looking for exceptional AT&T customer service/general information.”
“The 2 young people, a guy and Girl were very engaging and helpful. They knew what they were doing and answered the questions about my new phone as well as the plan I have. Nice to see Young folks that have manners and are courteous. I think it should be common place as opposed to it being noticeable. These 2 young adults did their job well and I wish them both success.”
“I experienced such poor service at the Clifton Park NY Verizon store location that I decided to switch to AT&T. But before doing so I decided to try going to the Latham NY Verizon location where I had received good service in the past. The difference was like night and day. Latham staff were friendly, knowledgeable and helpful. I am now staying with Verizon but will NEVER return to the Clifton Park store.”
9AM - 8PM
521 NY-67, Malta
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“Darius was amazing! He helped me get exactly what I came in for and more! Darius was very personable, knowledgeable and kind. He made an otherwise tedious situation, enjoyable and go by quick! I will absolutely be continuing to go through Darius for any and all things phones related from now on!”
“Josh is very professional and helpful. Help me get a better deal.I have been with Verizon for years and not getting anything better. Thanks to Josh
Anita Ivan”
“I'd thought I cracked my screen and was having issues filing a claim online. I went in and Justin was able to fix the issue which was actually a cracked screen protector. I was taken care of and sent on my way in no time! Super friendly and fast service and a much better experience than the Altamont location.”
“We recently went to the Spectrum store in Latham NY to get a new cell phone for my father. A young man named Omar helped us out. He explained the phone and the plan. He took care of everything quickly and efficiently and took the time to answer all our questions. He even went to the back to get a chair for my father, who walks with a cane and can’t stand for long periods of time. I have had negative customer service experiences with Spectrum in the past but Omar could not have been more kind and helpful. We are thankful to him for making the phone purchase a better experience than we were expecting!”
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“Fabolous time today at the store with the manager Malaina! Went in to pay my monthly payment and add a line for one of my kids, ended up getting 2 great for their age cell phones for my kids, cases and all and still saved $180! Just an all around great experience even with my kids driving me crazy. Seriously if you need to save (and who doesn't) go see Malaina ASAP”