The Hampton Inn & Suites New Hartford is praised for its clean and well-maintained facilities, comfortable rooms, and excellent customer service. Guests highlight the friendly and accommodating staff, with special mentions of Brandon, Aaron, Nate, and Julia at the front desk. The continental breakfast is described as very sufficient, and the hotel's location is incredibly convenient, with easy access to a variety of restaurants, entertainment, and shopping. However, some guests have had less positive experiences, with one reviewer noting that the beds in room 132 were "horrible" and needed to be replaced. The breakfast is also described as "mediocre" by this guest, who suggests this may be due to a lack of staff. Overall, the hotel receives high ratings, with one guest describing their stay as "fabulous" and "superior," praising the spacious and very clean rooms, comfortable beds, and friendly atmosphere that makes guests feel at home. The hotel's great lighting, safety, and free amenities like water bottles are also highlighted as positive aspects of the stay.
Beautiful hotel! Room was so spacious! Staff friendly and, accommodating!
May 2026
Good location if your attending classes at Homeland Security close to about everything lots of new rentavations have been made
April 2026
The renovation of this hotel is fantastic it is the cleanest and most organized Hampton Inn I stayed in ever Hilton always seems to be able to produce a great place to stay no matter which brand you use
