The Best Western Gateway Adirondack Inn offers a comfortable and convenient stay for travelers. The rooms are described as very clean and nice, with updated amenities like new TVs, large modern fridges, and microwaves. The staff is noted as being very nice, though sometimes understaffed, and the breakfast is praised as good, with a lady keeping it well-stocked. However, the parking lot maintenance during snow and ice storms has been a point of concern, making it difficult for the handicapped guests. Overall, the hotel provides a good base for exploring the nearby attractions, such as the Stanley theatre and restaurants, with the convenience of having McDonald's and Wendy's on the property and Denny's across the street.
The breakfast service did not include beverages such as water or juice, as the beverage machine was out of service. However, the room was clean and comfortable, the air conditioning functioned properly, and the location was highly convenient for local transit.
August 2026
A clean and comfortable room, good breakfast and overall a good value. Would visit again if I am back in Utica.
July 2026
Sabrina is always friendly and the property is well kept breakfast is good as well .