“UPDATE:
I am updating my review because the installers did a phenomenal job. The crew arrived on time and the communication with their team was great. The Lowe’s team can definitely do a better job at making sure that the customer is informed prior to attempting deliveries, especially with materials that if left outdoors can be damaged by rain or snow.
PREVIOUS REVIEW:
Horrible experience with doors installation. The communication is extremely poor with the store and the company doing the installation. Save your money and prevent the stress of working with such an inexperienced team. It’s a waste of time calling and taking to some many people to finally get the issue resolved. If you are getting a door installed why would the customer will need to get the items delivered when the installer can simply pick up everything at the store, doors and trim?”
“Ahmet is amazing. We had him put granite countertops in our remodeled kitchen. The project was seamless from start to finish. He helped us find exactly what we wanted and did the job on time as promised with a more than fair price! We highly recommend United Granite Marble!”
“Excellent and fine attention, the best guidance and quality in your products, I found all the accessories to remodel the interior of the house... a world of options, congratulations Home Outlet Latham”
“A great hardware store that has EVERYTHING, and the staff are attentive, knowledgeable and friendly. Such a pleasure going here. Big box stored are a hassle and not any cheaper.”
“It's a Friday place to get items that you can't find anywhere else at a neighborhood store n item I needed was not on stock but said would order ir n call me when it comes in”
“I highly recommend Curtis for the local DIYer. The customer service was fantastic and happy to help. Karl helped every step of the way with every question I had. Estimates for materials were spot on, and any defects in materials were quickly remedied.”
“Stopped into Tractor Supply Co. to grab tools and shop equipment for my auto body and collision repair work, and this location delivered. Great selection of tools, equipment, and shop supplies, everything was easy to find, and the store was clean and well organized. Staff was knowledgeable and actually helpful, which makes a big difference when you’re trying to get in and out without wasting time.
Running a busy collision repair and auto body shop like J Smitty Automotive - Auto Body & Collision of Schenectady means we’re constantly sourcing quality tools and equipment to keep up with demand. Whether it’s paint work, dent repair, or full collision repair jobs, having reliable local suppliers is key to keeping turnaround times fast and delivering high quality repairs completed according to manufacturer guidelines.
It’s good knowing there are solid businesses like this supporting the Schenectady, NY area along with nearby towns like Niskayuna, Rotterdam, Scotia, Glenville, Colonie, and the entire Capital Region / 518. That kind of local support helps small businesses like ours continue to serve the community at a high level.
If you’re in Schenectady or anywhere in the Capital Region and need tools, shop equipment, or supplies for automotive, construction, or property maintenance, this Tractor Supply is definitely worth stopping into”
“Great place to buy certain high end items for your home. The quality is exceptional all at a price far below similar items in other Renovation stores. I've purchased some great bathroom fixtures from them, along with tile, cabinets and flooring of all types. Great stuff, go there and buy it!!”
“I was very happy today to visit my Tractor Supply in Glenmont NY! Great service as a called ahead of time to see if they had a canner in stock. Not only did they have the canner in stock they also held it for me so I could get it on my lunch break. Then to my surprise they price matched Walmarts price on the canner as well! Thank you for great service! I highly recommend they. Go see them for all your summer and all season needs!!! Kudos to you the cashier and manager on today I appreciate you both!”
“I had placed an online order, my order never delivered I called corporate they called the store that my order was being filled by. I received a call the same day from Joe Krawiec he explained that it was a computer glitch he tried to fix it Joe called me back to keep me updated on what was happening but we had to reorder it, Joe guided me through the process of reordering it and made sure it was correct. The next morning he checked on it called me immediately and said that my order had been shipped and I should receive it on Tuesday, which I did!. Joe made me feel as though I was the only customer he had to deal with for 2 days! He took time to listen to me complain! I felt he understood my frustration. And he followed up with me!!! You don’t get customer service like that anymore!! Like I said he followed up the next day with a phone call!!
Thank You Joe Krawiec!!”
“Lowe's review? Sure.As far as a comparison goes with other Lowe's stores that I have been to in New York and other states, this one is operated at a very high standard. It is sure to have most anything that your home, lawn, property could need and then some. High-price items are locked up, as I was made aware there was some thefts happening during the floyd riots and post-pandemic. All the isles are spic'n'span and lunch hour is the time when some materials are rolled out on carts and restocked on shelves.On a few occasions I have needed some input with the lumber and garden departments and all the staff (old and new) were very helpful and kind - one woman even walked half the store to make sure I got my item!The one sticky point, is the return desk (3 stations) where, without any fail, late in the morning or late in PM; there's always a backed up line. Please get 1 extra person to assist at this crucial desk.Above average Lowe's.5”
“Very impressed with every aspect of this project. Jay and his team were excellent from start to finish. I went to the store with rough measurements of what I needed and got an estimate after picking the quartz counter I wanted (best prices by far). Jay was at my house to take measurements within a couple of days.
The turn around time was less than 4 weeks, and the installers did a fantastic job, even down to the smallest details.
I would recommend anyone that needs a quality counter job or kitchen/bath design to go to Magic Kitchen. 100% satisfaction with 0 complaints.”
“Excellent Customer Service. In the cabinets and countertops department i worked with Sam and not only she was helpful she knows her stuff also she was ontop of my orders and let me know that it was in and ready to be pick up. Thanks Sam and continue the great work ?”
“The employees of Home Depot at their Central Avenue facility in Albany are very helpful and courteous . I wish I had noted the employee's name that helped me .”
“Overall good experience shopping for my supplies when it pertains to my heating, central air conditioning & plumbing business out of Halfmoon. This location could do a better job at supplying Power Vented Water Heaters in both 40 gallon & 50 gallon capacities. Also get better at stocking correct sized fittings for copper pipe. Other than those two issues, the staff is very friendly and knowledgeable and I receive a military discount which is greatly appreciated. God bless our armed forces!”
“I needed some plywood for a project I was working on for a friend. However, I own a small Toyota and it wouldn't fit. So, I either had to have it delivered or else rent a truck to transport it. Delivery charges are $80 and several weeks out, so that left option #2. Thankfully, they had a pick-up truck in stock. They won't, however, hold it for you so it is first-come-first-served. Thankfully, I called ahead and the truck was on their lot so I was able to drive over and rent it. The process went quick though I needed to show them my driver's license, insurance paperwork, and have a deposit put on my credit card. All standard stuff.I only needed the truck to drive 7 miles each way, and I had it back within the first 75 minutes so my total cost was about $20. That wasn't bad at all! Their employee, Hans, was super friendly throughout the process.I will point out that HD's selection of plywood here was horrible. Nice hardwoods like birch were non-existent, as were smaller thicknesses like 1/4". That being said, their 1-by lumber was very good compared to several Lowes I had been in. This is all likely due to Covid, so I won't penalize them for that. It is something to keep in mind though.”
“What can anyone say about this place that could remotely be negative. Everytime I go looking for any tool or construction supply, Home Depot always comes through.”
“Home Depot on Route 4 is a great first stop to gather everything you need for those projects around the house. We have been going here for years and usually walk out quite pleased. Prices and inventory are always stellar. In terms of project support, some of the staff really know their stuff, others don't, so do your own homework before you go shopping. I believe one of Home Depot's strongest legs is their website, it crushes the other big box stores, so take advantage of it for product details, prices, and availability. If you have a small order, just find out where it is in the store from the website and go grab it. This store also has excellent customer service as well, which is far, far above their competition. It's great to see management really doing their job and keeping this place pleasant to shop in, year after year.”
“I am delighted to write this review for Rubina, an outstanding employee who works in the paint department at Home Depot. I recently visited the store, unsure of the exact type of paint and color I needed for a DIY project. Rubina emerged as a beacon of assistance in my time of need.
Rubina demonstrated an impressive depth of knowledge about the different types of paint, their specific uses, and helped me select the perfect shade that matched my vision. Her expertise and patience were truly commendable as she took the time to explain the nuances of each paint type, their durability, and the best choices for different surfaces.
She was incredibly warm, sweet, personable, and attentive to my needs. She made sure to listen carefully to my project details and accordingly suggested products that would better suit my requirements. It was clear she genuinely cared about helping customers achieve their vision.
I feel extremely lucky to have had Rubina's assistance during my visit. She turned what could have been a confusing and overwhelming task into an enjoyable shopping experience. I would highly recommend seeking Rubina's help to anyone visiting the paint department at Home Depot.
Thank you, Rubina, for your exceptional service and for making my Home Depot experience so positive! Your dedication is truly appreciated!”
“Dhevon was an exceptional worker who was friendly and efficient. His colleagues were also helpful. Overall good experience, although no human cashiers is a little like forcing customers to work for free.”
“I went in to get some help with a few new house keys and got some help from Zach. He was patient, kind and was even nice enough to laugh at my jokes. Now I can finally get into my house and sleep in my bed again! This place should give Zach a raise !”
“I was having trouble locate the plumbing isle and before I even needed to ask for help, Muhammad was there to help me, and he did so in a perfect manner. Thanks to him, I was able to find the parts I needed to repair a broken spigot that I have at home. Thanks!”
“So many beautiful plants. We had to wait a few mins for help in the garden area but a few associates showed up all at the same time when the cashier called for assistance.”
“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”