Hatchet Hardware of Waterford is a family-owned ACE dealer and the third location of Hatchet Hardware in upstate New York. This store aims to improve every aspect of life and home, providing a great selection of home improvement items. Customers appreciate the convenience of finding products without needing to travel far, especially from Latham. The staff is friendly and helpful, offering assistance without being overly pushy, which creates a welcoming environment for all shoppers. Many customers feel comfortable asking questions, unlike in larger stores. While the store has a broad inventory, there have been reports of discrepancies between online stock and actual availability, leading to some confusion. Additionally, customers have noted that the posted closing hours may not always be accurate, suggesting it is wise to call ahead. Overall, Hatchet Hardware of Waterford is a valuable local resource for home improvement needs.
I have needed to ask for help with my small chain saw and feeder. Each time they were friendly and very helpful. Even instructed me on how to take care of each myself. Highly recommend them gir your needs
May 2026
A little pricey but local. Friendly and helpful staff.
April 2026
Very good people working there they see me having problems with the item I got and helped me with it I am grateful for the kindness and having someone to care about there customers
