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“Update: May 2023
After changes to our insurance we were lured into using CVS for our subscriptions because they offered delivery. After a few “fills” we quickly learned our move to CVS was a mistake. For reasons never clear to us, our maintenance meds could not be delivered and we never were able to take advantage of the delivery service for which we were paying $10 per month. What we did get was non-stop unwanted emails and texts.
The pharmacist at Sam’s called us to confirm that we had switched to CVS and explained that non-controlled medications could be shipped to us for free. We also had the option of 2 free same day deliveries.
Not only did WE switch back to Sam’s Pharmacy, but we switched our parents, who live an hour away. Like us, they have mobility issues and love having meds sent to their front door. And of course they are now members of Sam’s. During the first visit they went on a buying spree. My mother said several times “this place is way classier than BJ’s.” Finally, my father made me set up Scan and Go while in the store because he wanted to scan items like I was.
We can’t fully express how much we value our relationship with the the Pharmacy staff (Nick, Sandy and Mellisa). I mean, come on; Nick even has my date of birth memorized
I think that since 2020, we have convinced a dozen people to get a membership at Sam’’s,
And, all the credit for our loyalty owes to Nick and Sandy!
Pharmacy is top notch. Curbside and home delivery is amazing. We can’t say enough good things about the pharmacists and staff.”
“Talked with Dave P at the counter. Be was polite and very knowledgeable on the products I was looking for. Great encounter and will purchase more products from that store.”
“Excellent customer service in both the showroom and at the service counter. Maureen in the showroom was very helpful when we were picking out a faucet and sink for our kitchen renovation. When our order came in we were called immediately. Very smooth pick up and the gentleman at the counter was very courteous. Would recommend ?”
“The staff is knowledgeable, professional and personable.
Their prices are right in line with the big box stores.
They were extremely cooperative and flexible with delivery.
So convenient and easy to get to especially when you live in the city.
It’s wonderful that this business has chosen to remain here.
Great Experience.”
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“Good place to go buy hair stuff relaxers here products next door to only do carry a lot of stuff over there clothing furniture etc t-shirt name it except for tires tools and stuff like that”
“My tire went flat at 4:30 in the BJs parking lot. I called BJs tire center and explained the situation and they were able to get me in and replace 2 of my tires. I so appreciate them taking me without any notice and helping me quickly with my situation!”
“Love the idea of bulk and oversized items. Wish there was more of a selection in certain things which is my only complaint. But they have a department for any and everything. And the sample karts and kiosks they have around are fun for everyone to try new things.”
“Need to have more shopping carts available. Love shopping at 10:00 in the morning. Cashier needed to be more cheery. Seemed like we were bothering her to check us out.”
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“I’ve removed my original review to update my experience at this location and I can say they have definitely put some effort changing for the better. Staff is friendly, shelves are stocked and the experience is a lot better. Aisles are still cramped with pallets and other customers can be a bit rude but that’s out of their control. Not perfect but a lot better!”