CVS offers a pleasant shopping experience with helpful and informative employees. One customer highlighted a particularly positive interaction with a staff member who provided patient and caring assistance during checkout. While some customers noted that customer service could improve slightly, they felt the staff still cared about their needs. The pharmacy team was praised for going above and beyond in dealing with insurance issues, ensuring timely service even during busy times. Although some prices may be higher, many customers find the enjoyable and stress-free shopping environment makes it worth it. Overall, CVS is recognized for its dedicated staff and commitment to customer satisfaction.
Fantastic place! A clean, neat store. Conveniently located on Route 13 next to the Cortland Diner. I found everything I was looking for easily. Good prices. Hannah D. did a stellar job checking me out. Unfortunately no public restrooms, but there are some right next door at the Cortland Diner. Highly recommended!
September 2025
The CVS in Cortland near Main Street is clean and orderly. The manager is helpful and has a pleasant personality. Prices are somewhat high, but if you look around there still is bargains.
July 2025
Everytime , I use CVS , every one is wonderful, and using my coupons are great, thank you for being you, good job
