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“Tadd knew what was wrong immediately and after parts were received he fixed our dishwasher fast! He explained everything he was doing and gave us pointers on avoiding problems in the future. He was very careful not to make a mess. He dealt competently with the company on the phone when a payment problem arose. I would love to have him back anytime I need any repairs! Thank you for a job well done!!!”
“Assortment of everything from 2x4's, paint, chain saw files and anything you need to get quickly and locally. Helpful staff and well organized store, if you can't find it ask them like I did.”
“This store has come a long way in the last year or so. It used to be a mess, disorganized with lots of missing basic parts and fittings, but it's much better now. There is a guy Keith working there who is knowledgeable. They have a lot in stock and the prices on things like fittings or pipe are very often 30-50% less than Lowes. They also beat Lowes on blown in cellulose insulation. We are building a house and have gotten quite a bit from this HEP.”
“What can you say? The products are inexpensive and you know you're going to get what you pay for. The staff at this particular Harbor Freight is very polite and willing to assist. When I want tools for my truck this is where I buy them. If I break a tool or leave one on my catwalk and drive off... I just to buy another.. No big deal.”
“Cannot say enough good things about Shaun and his team at Home Outlet in Cortland. Shaun created the kitchen design and made the most out of the space we had to work with. Cabinets, hardware and countertops are all from Home Outlet. The bathroom cabinet, integrated countertop, hardware, lighted mirrors and flooring are also all from the Home Outlet. Building during a pandemic was a challenge. Shaun and his team helped ease the stress tremendously. I highly recommend this store.”
“What an outstanding customer experience! Visited the evening of Thurs July 10th. One female assistant was leaving for the day and walked me halfway through the shop to help me find what I was looking for (she knew exactly where it was) and another female assistant helped me at the self-scan (first time) and showed me how to get the military discount at the self-scan. Not used to that level of excellent customer service these days. Now I wish I had gotten both of their names. Definitely a reason to return to Lowes!”
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“We were in the store for the first time this evening and will definitely go again. The store was very clean and well organized and the employees were very friendly and helpful. Highly recommend!”