Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
818 Bennie Rd Suite 834, Cortland NY 13045 Hours
About Spectrum Store
The Spectrum Store in Cortland provides Internet, Mobile, and Cable TV services where customers can shop, upgrade, pay bills, and get equipment help. Reviews consistently highlight excellent customer service from the staff, who are described as wonderful, pleasant, courteous, polite, helpful, kind, calm, patient, and professional. Employees are noted for explaining everything clearly, fixing issues quickly, and making processes like switching phones or plans fast and easy. They are credited with lowering bills significantly and handling busy situations with patience, even when working alone to accommodate many customers. The store is recognized for having staff who are an incredible help and a true asset to the company, providing service that customers wish they experienced more often.
Most Recent Reviews
January 2026
I went looking for info on a new cell. Ben was very helpful. Explained everything. I feel so confident using the cloud and some other features.
September 2025
Staff always greets me as soon as I enter and try their best to work with me on plans and adding lines.
July 2025
Cortland spectrum. Richard Gunn very wonderful every time I come in. Pleasant and courteous. Explains everything. 5 star rating.
More Comments(68)
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