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“I had an amazing experience today with the help of store manager, Jose, at the Deer Park, NY Timberland location. I needed to do a return and exchange for a set of boots we purchased my fiancé for Christmas, and i was quite anxious ahead of time, knowing that at other retailers doing any sort of return/exchange can turn into a pretty big headache/hassle. However, Jose made the entire interaction as seamless as possible and treated me with understanding, kindness, and respect the entire time. He even located the new boots for me that i needed to purchase after the return was completed. I will absolutely be giving my business to this location going forward after such a wonderful interaction here. The staff clearly is trained very well! I was greeted within 60 seconds of entering the store in a very organic and pleasant way, and even had a lovely chat with whom i assume was the shift supervisor about the quality of Timberland’s boots and why we believe they’re such a great investment. 11/10 customer service here! Thank you all for making this customer so much more relaxed and at ease about making my return/exchange. It’s appreciated more than you can even imagine! =)”
10AM - 9PM
152 The Arches Cir #1599, Deer Park
Shoe Stores
“Excellent!!!Adam, Cole Haan, Deer Park, was exceptional in solving my shoe situation. He went out of his way to make sure I was pleased with the outcome. Great Employee!!!”
“I must say Cassandra and her entire staff are the best. I’m from out of town here in NY doing a little shopping. I lost my debit card in the Reebok store. Cassandra and her entire staff made me feel like they lost their card. The amount of professional and personal care was above board. It’s refreshing in these uncertain times that the Reebok staff took time out to share my personal pain! From moving racks to viewing tape, I was pleasantly pleased with Cassandra and her staff. I understand why corporate has her in charge.
Thank you corporate and thank you Cassandra and staff. Even though my card was not found I will be back to this store, the next time I’m in NY.”
“They have a large variety of shoes. The prices are generally competitive. Although if you're buying a specific brand ( sketchers) that also happens to be right next door, maybe the branded store will have a better deal.”
“Great service. What I don't understand though is how you don't have any new drops in stock. Not even KD. No Jordan's in men's sizes. What are we doing”
“We had a very positive shopping experience at this store. It was pretty busy. We were helped by a very nice young man named Joseph. He was extremely helpful & patient.
Also, the young lady at the register who rang up our sale, was pleasant & courteous.
We will definitely come back :)”
“They are the best, they have got the best fleece as well as sweatshirt and sweat pants, however they don't have anyoutlets near smithtown/kingspark/commack. All prices are very fair and they have got the best quality of shoes among all brands.”
“I just had the most wonderful experience at this location ! I was greeted as soon as I walked in by Concetta. She then worked with me to find a dress for my daughter's bridal shower! Concetta was amazing and I love the dress she helped me to pick out !”
“Loved the clothes, loved the children's area by the cash register, my son wouldn't leave it alone. I just didn't like waiting in line for 30+ minutes. It's the holidays hire more people”
“I went to the Columbia clearance store today and Scott and Karen were great! They helped me find all of the products I was looking for and gave excellent service.”
“I want to take the time to give a review on Stephanie. She took care of an online order issue I had and went above and beyond when it did not even have to do with her store directly. She guided me in the right direction and was very kind and knowledgeable. Don’t hesitate to ask for her help. Would highly recommend her.”
“The woman who helped me with a jibbitz issue I was having was wonderful! Sarah helped me use my Tanger app and made my croc experience so much better than I thought it would be.”
“Was ok but it’s the Ugg Store, it’s Christmas time, and they are out of stock for a couple things I wanted or rather did not have the size I needed. Need to stock up especially around the holiday time.”
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“Great! Great collections never regret a single purchase still going to purchase my SKATEBOARD from this amazing outlet they so many great styles of boards and hats”