“Sean is great & very knowledgeable! He was attentive & informed me with information to help me with my decisions to refinance my vehicle. Looking forward to working with him in the future.”
“Fantastic service and customer care. The manager Matt will go above and beyond to see that your needs are met. While tending to one issue, he will also let you know if your account is vulnerable in other areas and offer the best upgrade options to help make it more secure.”
“Very sweet back tellers. Always happy to talk while handling my money in a professional way. Very understanding when I have my hands full qith a baby and go out of their way to make my visit enjoyable. I go out of my way to make sure I go to this branch because I know things will be done right. Thank you Glenise! (I hope I spelled that right)”
“I would like to thank Claudio for taking the time out of his schedule to sit down with me and work out some financial paperwork. I do not even have a bank account there and Claudio treated me like i was a customer that was banking with them for years. Thanks for the great customer service and I hope I can do business with you in the future.”
“Yesterday a nice young lady named Brenna assisted me at the bank. She helped me accomplish everything that I needed to get accomplished and answered all of my questions to my satisfaction.”
“Great old style brick and mortar bank. They hold our mortgage and we have generally been happy with Trustco. Notary Public is available as is an ATM and drive-thru.”
“It is December 13th -- right around the corner from the holidays. I lost my job end of October. I had gotten a bit behind and to make a long story short, Stephanie at the Delmar branch was kind, generous and understanding and legitimately helped me out in several ways. I have since gotten a new job, but without asking twice Stephanie went above and beyond and did the max of what was allowed. Thank you so much, I hope you see this or it makes a difference somehow.”