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9AM - 5PM
572 Amherst St, Buffalo
Banks
“Thank you Giovanny Fietz for your help .I’ve had a great experience with Chase Bank so far. The mobile app is smooth, transactions are quick, and customer service has been helpful every time I needed support. Opening an account was simple, and I feel confident banking with Chase.”
“Is a Comfortable Environment, Friendly and Very Helpful. Chitta Sengkeomanivong is very helpful knows what she’s doing when comes to any situation very professional and knowledgeable, and understanding my needs , she puts the customers needs first and listens to customers needs and wants and offer them best solutions to resolve the problem. Our Community LOVES her and like the tellers very helpful . I’ll give know Northwest Bank an A+”
“We absolutely love this credit union and have multiple loans through them, both business and personal. They’re easy to work with and easy to talk to. They are always our first choice in banking.”
7AM - 7PM
345 Main St, Buffalo
Banks
“One of the first banks that I was able to open up on checking account while I was living in homeless shelters in New York. The staff was always professional and pleasant to me, no matter how I dressed. Still have an account with them today.”
“Tim was great,as well as all of the staff was great!!! Tim is kind, nice and respectful, he is also very understanding am very happy with the out come of my request he took the time to listen and did his best to help me and he did. Thank you Tim you are amazing and I appreciate you, I appreciate you for going over and beyond to get me the help I needed. Thank you!!!”
“Just wanted to give a shout out to Nicole at branch 372 in Williamsville. About a month ago, I was having a terrible day. She was extremely kind and went out of her way to provide great customer service. Thank you, Nicole!”
“I love banking my business with Northwest and the Kenmore location is very convenient to my residential address. The whole staff is very friendly and accommodating except for one bank teller named AMARA! I usually don’t write bad reviews but everytime she takes care of me she has the worst attitude and overall it seems she hates her job I never experience this with any other team member. I pray I don’t have to have her again in the future because her customer service skills are very poor and it seems like me bringing my business is annoying to her day”
“Hello i am 18 and i just opened a bank account at Northwestern they make every thing easy to understand i recommend that if you are young and you are trying to open a bank account and establish credit i feel that Northwest is the perfect place for you”
“The at crossroads is very friendly, I love it that they remember who you are and is helpful at anytime. Not like corporate banks when your a number I feel comfortable 😌 and I wouldn't have it any other way”
“Went in after signing up for online banking and wasn't given my account #. The girls there were very nice and helped me get my account fully set up and assured me that everything was okay. Love the customer service here!”
“All I can say is that, if you want someone to actually invest themselves in what has been an aweful situation with another institution taking money from my summit account, Chase Mortgage to be specific, Catherine Snyder is the answer. She works in customer satisfaction with Summit FCU in Rochester and is the answer to finding the perhaps 1% excellent customer service that we now have in this country. Her committment to assist in resolving another banks errors while we have to deal with Chases' inept customer service, is unparrelleled. She was born for this job with committment to finding a good resolution. Passion for her job, committment, empathy........unbelivable patience in listening, and making things happen. Kudos to her, give that woman a bonus or a day off. A promotion is warranted but then the community would lose her as a customer service contact so that wouldn't be good for us but so well deserved for her. She restored my almost nonexistent faith in american businesses/commerce customer service. Summit FCU did an excellent job in hiring her and obviously training her well in what Customer Service means. I cannot say enough. She's prob not going to love the plethora of people calling and asking her by name but I suspect that many people will benefit from this post. If you are trying to figure out where to bank, I highly recommend a local federal credit union, specifically Summit, to get the job done. When you call, you will not hear 100 other customer service voices in the background. The conversaion will be quiet and personal, professional and invested. If your looking for the lowest rate ever, I cannot say where Summit ranks but probably competitively; however, if you are searching for quality of life and decreased frustration when you do have an issue, Run, don't walk towards a SUMMIT FCU.”
9AM - 4PM
2670 Delaware Ave, Buffalo
Banks
“Vincent G at this location is an all star. I had a tall order that he filled with such was and confidence. I wouldn’t bank anywhere else while he’s around. He’s an asset to this bank.”
9AM - 4PM
752 E Delavan Ave, Buffalo
Banks
“I have been a member of the Sweet home Federal credit Union. . I have found them to be very helpful. They go above and beyond to assist me if any problems occur, which I’ve never had any problems occur with them all transactions go very smoothly. They’re always very polite and courteous And they seem to just know their customers on a first name basis I enjoy doing banking there very much and I’ve come to realize that credit unions are in much better financial shape than the typical banks The credit union from what I’ve noticed is much more reliable than the banks better financial situation than the banks. I wish their ATM could receive deposits
David. Amherst NY”
9AM - 4PM
130 Grant St, Buffalo
Banks
“I have been a M&T customer for 37 years at the Grant St branch. I was always treated with respect and if I had a concern it always address on a timely matter. Proud Business user of M&T.”
“I have been a member here since 1975. At no time during this time was I ever disappointed with the service that I received. Over the years, I have taken out several loans including a mortgage. Since Credit Unions have lower rates repayment was easier than through other venues Parking is plentiful, off street, and secured by fencing. Access is granted through a camera and buzzer system so security is never a concern. Due to the nature and location of the business, English and Ukrainian are spoken by the employees. The office is simple with no embellishments. There is no waiting room but I have never experienced more than a 5 minute wait for service. This is no "backwater" business. Online options equal to the banks are available including bill payment. If possible for you to join, you will never regret doing it”
9AM - 4PM
2318 Delaware Ave, Buffalo
Banks
“I now have to come to this location if I want a Drive Thru, because my neighborhood Key Bank closed down. This drive thru is smaller, only one lane. But they seem to work faster here than at my original bank. The worker both times I've come here now is very kind, polite & is helpful.”
9AM - 4PM
2787 Niagara Falls Blvd, Buffalo
Banks
“This credit union is by far the best !!! I have others which I won't name them, for other reasons, and had others, but this one I've had since I was 15 so 20+ years now I've stayed, they really go out there way to help, they care about you they truly are the best bank , I live further from here but won't stop me from staying , great staff , best credit union!! Great service thank you for always putting me first and helping me out when needed”
9AM - 5PM
925 Elmwood Ave, Buffalo
Banks
“Opened an account in 2019 and have been very happy with the bank and the staff ever since. Very helpful with any questions. Saturday hours are very helpful. All around good place with great people!”
“I had a great experience working with Amanda at Chase Bank. She helped me set up my business account and made the entire process smooth and straightforward. She also took the time to guide me through my investment account options, answering all my questions clearly and professionally.
I’m really looking forward to building a long-term relationship with Chase, and Amanda has been a big reason why. I would absolutely recommend her to anyone looking for help with business or investment banking.”
9AM - 4PM
One Fountain Plz, Buffalo
Banks
“Certainly the most beautiful interesting bank I have ever met. Its architecture stands out in the street with its imposing style, with giant windows and golden roof. The interior does not disappoint, with the ceiling decorated with motifs referring to industry, commerce, the arts and power.”
9:30AM - 4:30PM
2265 Sheridan Dr, Buffalo
Banks
“Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,”
9AM - 4PM
709 Elmwood Ave, Buffalo
Banks
“The customer service at this bank is outstanding. I previously had accounts with two big, international banks, so I didn’t know the difference until I came to M&T about 20 years ago. When you call or go into the branch, genuine human beings actually help you. And they’re friendly! I’ve had several types of accounts with this bank and a few times when I’ve had questions or needed advice, and they’ve never let me down.”
9AM - 4PM
2199 Seneca St, Buffalo
Banks
“Dealt with a young lady ( Meagan Dybalski) over getting a certified check, transfer funds and she was extremely polite, helpful and even recommended ordering checks. Took all my issues resolved the problem and even went the extra yard by a follow up phone. I received 5-STAR SERVICE.”
9AM - 4PM
2157 Seneca St, Buffalo
Banks
“Very friendly people.went in there a few weeks ago to transfer money in my accounts and take money out. Was greeted nicely by the guard Mr Baker. Then the teller that took care of me Jennifer was very welcoming and efficient definitely deserves a raise! And the manager Michael greeted me as I was leaving. 11/10 would recommend this bench.”
“Great service I came with no appointment and they help me to open business account in less then 20 minutes, the banker Thavil and the other girl with them were very helpful and kind”
8:30AM - 4:30PM
62 S Elmwood Ave, Buffalo
Banks
“I love my credit union. I can do everything remote, they have great car loan specials and I love my cars. Nice people, friendly and easy access to all i need. Thanks BufMet”
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“It is always a great experience at the South Park Citizens bank. The bankers are extremely knowledgeable and helpful with all of my small business clients! I appreciate the extra time and effort they put in to ensure all of their needs are met.”