Cricket Wireless Authorized Retailer is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention employees like Chris, Michele, and Selena, highlighting their friendly, helpful, and attentive nature. Chris is described as someone who makes any day better and provides outstanding service, making customers feel valued. Michele and Selena are commended for going above and beyond to ensure customers leave satisfied, with Selena especially noted for her bilingual abilities, patience, and willingness to answer every question with a smile. Many reviews emphasize Selena's dedication, stating she provided exceptional assistance with phone setups, promotions, and resolving issues—even after weeks of effort. Customers feel confident in the staff’s expertise and appreciate their genuine effort to help, rather than just making a sale. Overall, the store is recognized as a welcoming place with employees who are eager to help and treat customers with respect. The positive experiences shared suggest that Cricket Wireless at this location offers friendly, knowledgeable, and dedicated service, making it a preferred destination for those in need of mobile services.
This store is amazing and I will tell you if you need anything you need to come here Chris is the best. He will make any day better. I promise he is the best you will be sorry if you don't go u will be sorry.
January 2023
Chris and Michele's customer service was outstanding. They truly went above and beyond to make sure I left with a phone I love and a smile on my face. They are very knowledgeable and actually help you, rather than just try to make commission and get you out the door. Highly satisfied. These two deserve a raise.
August 2022
Selena does her job very well at the cell phone store, I recommend her...she is bilingual (English - Spanish) Helps customers with their new phones, trying to get them the best offer for cricket services... In customer service I give 101% I should be the manager
