Electronics in Depew, NY

“I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!”

“Carter was very helpful with the sale of our 2 new phones. We are both seniors and not very knowledgeable about setting everything up. He was patient and polite. He also gave each of us a tmobile bag we missed out on the previous week. He was great.”

“had to return towels for my grandson and his girlfriend because they changed the color of their bathroom. went early in the morning nobody in line very easy i had my email for the return and counter person was fast and i was out very quickly”

“The staff here are always, always friendly! Even when it's crazy busy, or when it's almost shift change, I've still never encountered or seen a rude employee here. Maybe it seems like a little detail overall, but courtesy really does have such a big impact. It makes the whole day better when your cashier smiles and tells you they hope you have a great day!”