Electronics in Depew, NY

“I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!”

“Thanks to outstanding associate Roxanne for finding us an article of clothing that showed up online but wasn’t on the shelves. Excellent customer service!”

“I just wanted to thank the 3 associates who helped me. I wish I had their names. They were fantastic. There was a girl with awesome hair, a guy who likes to travel and another guy with cool curly hair. They were patient and helpful and I could not have asked for better customer service. They definitely all deserve a raise!”

“The staff here are always, always friendly! Even when it's crazy busy, or when it's almost shift change, I've still never encountered or seen a rude employee here. Maybe it seems like a little detail overall, but courtesy really does have such a big impact. It makes the whole day better when your cashier smiles and tells you they hope you have a great day!”