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“I love my New sectional with the swivel chair. They were very professional. They answered our questions. They were done within 20-30 minutes they asked how I like it, before I had to sign for the laptop confirming delivery. I look forward to doing more business with you in the future!!”
“Robert was very knowledgeable and helpful when we purchased our mattress and pillows. Joe was also extremely helpful with our delivery challenges and made sure our delivery service was great.”
“Amazing prices!! Beata was also extremely helpful with helping us find a new couch & mattress that was just right for us! Would 100% recommend getting in for the Black Friday deals!”
“Super pleased. Store manager Tim assisted us. Super knowledgeable, pleasant, professional. He did not overwhelm us or try to upsell us outside our process range. We ended up taking advantage of the 90 day guarantee and there were no hidden tricks. We had the same delivery team both times. David and Angel were on time, pleasant and efficient even though our house was a bit challenging to get the mattress where it needed to go. Overall we are very pleased with the staff and service.”
10AM - 9PM
3770 Union Rd, Cheektowaga
Mattress Stores
“Tasha Brinson our home furnishing & Sleep Consultant was absolutely fabulous.She took us around the store and showed us every dining room chair and every couch in the store on union road in cheektowaga.She was patient,answered our questions,and i would highly recommend you find her when shopping there.The two delivery guys were great,very good at what they do,took there time setting up.Very patient with the amount of deliveries they had that day.I highly recommend purchasing from Raymour & Flanigan.Thank You Tasha and the delivery guys.”
“Bailey was a very knowledgeable young lady that took the time to answer all my questions and she didn’t mind how I kept going back and forth between two beds. And even though I was there to find out when Bailey worked next, “ Xume “ was kind enough to stay late and actually complete the sale! That’s teamwork!”
“My lady and I roamed around their massive inventory and were pleasantly assisted, not harassed at all by Brandon. (He's not looking over my shoulder as I type this). We are very happy to say we left with making a very large purchase with the assistance of Morrigan. We will be back.”
10AM - 9PM
1650 Walden Ave, Cheektowaga
Mattress Stores
“Rochelle was so helpful and kind towards my partner and I as we were looking for a new couch! We had a great experience with her, she made the whole process easy and fun!”
10AM - 9PM
1459 Niagara Fls Blvd, Amherst
Mattress Stores
“I was so impressed with your sales representative “Adam” who went over the top in helping us replace one of our nightstands due to damage that we unfortunately caused. The nightstands were originally purchased from Raymour 18 months ago. We’ve purchased other furniture from Raymour in the past and have always been satisfied with the service received. I called the store to see if we could purchase a replacement nightstand and was told by the store rep at the time that it was no longer available. So for the next several days my husband and I discussed how to remedy this problem including hiring a furniture refinisher to fix the damaged piece. But just for the heck of it, I went on the Raymour website, and there was the nightstand we needed! The website indicated that there were 7 available. I immediately called the Amherst store and had the pleasure of speaking with “Adam”. I mentioned that I had called the store the week before and told him about the response I got. Adam had the diplomacy and decency to say that the other rep was likely not at fault because the system may not have updated stock availability at that time. He helped us thru the order process, delivery process, and continued to follow up to make sure that we were satisfied with the whole transaction. If I could give more than five stars I would. Adam is a credit to your firm.”
“Brent was a fantastic sales person. He was so knowledgeable about his furiture, and was so easy going with me asking about every couch he had on the floor. I will definitely be back again. Thank you”
“John was absolutely amazing, even tho I was just buying a pillow he helped me find the best one in my price range and made sure it was perfect for me. He has a great personality and doesn’t shove things in your face like normal sales people he genuinely helps you find what your looking for. I loved my pillow so much I went to see him to buy another one a week later. Kyle was a lot of fun too we talked about getting our nails done!”
10AM - 9PM
4545 Transit Rd, Williamsville
Mattress Stores
“Wesley Sylor and his team have been most patient and service-oriented. Wesley spent hours with my family to make sure they could find just the right mattresses. A few months later when we returned to purchase a third mattress, he and his colleagues remembered everyone's preferences and previously purchased brands. Given the number of customers they service, it's remarkable that they remembered so many details about one family. Many thanks for an excellent experience!”
“Adam took great care of us, helpful but never pushy. He showed us multiple pieces, gave us time to try out different styles and he never hovered. This was definitely a nice, low pressure, helpful experience that led us to buying our new couch and recliner. Highly recommend Adam.”
10AM - 9PM
3464 McKinley Pkwy, Buffalo
Mattress Stores
“Worked with Brad who was very professional and not pushy. He was able to answer all my questions and give me prices on items of interest with no hassle or pressure.”
“Josh was extremely helpful, knowledgeable and friendly. I did not feel pressured at all, and will definitely recommend him to anyone considering purchasing a bed and/or pillow. He was courteous to both me and my mother-in-law when we arrived at the store and answered all our questions. I would definitely work with him again. Thank you, Josh!”
“My recent experience at Sun City Mattress on Niagara Falls Boulevard went above and beyond all expectations! I was in a pinch and needed a new bed set right away. After being given the run around by several of their competitors I decided to give them a try and let me tell you it was the best decision I could have made! From Gary's friendly and knowledgeable service to John's invaluable assistance and finally Otto's (the owner) willingness to adjust his own schedule to meet my needs, including delivering the bed himself that very same evening, all I can say is that I will NEVER shop anywhere else for my bedding needs! They offer a financing option now for those who qualify. So, if you're looking for friendly and experienced service at reasonable prices and a sizeable selection of beds, make Sun City Mattress your first, last and only stop! You will not regret it! ?”
“Ashley Furniture is my go to store for all my decorating and furniture needs. Working with Maryem was a great experience. She was very helpful and very pleasant.”
“Alicia was super helpful for me! Shopping for a new mattress for someone close to me and she was extremely accommodating to our needs. She was very patient and explained every detail to new shoppers like ourselves. 100% recommend for everyone!”
“Save your paperwork! After a year the mattress has given up any support it had. It's now hard and the side has blown out. Great people to deal with put subpar product. *Update* They were extremely helpful sending me a copy of original purchase paperwork and sending how to receive a factory warranty. I'm unsure how the mattress failed seeing how my wife and I are not obese but with the customer service we received I'll definitely buy from them again.”
“Bought a mattress for a full-size futon. It turned out to be too hard for our needs. Came back to exchange. We had followed the exchange policy and purchased and used a mattress cover and returned within the 30 days of delivery. The salesman...very knowledgeable... helped us determine a better solution. Slightly more expensive matress...to accomodate a specific physical condition. We are awaiting delivery. I'm very happy with the experience!”
“We went to many places looking for the right size console table. All the others only had very large ones. We needed a small one for the space. Ashley had exactly what we were looking for. They were very helpful and pleasant to work with. They understood not every home has excessively large rooms- but if you have one, they’ll have what you need!”
“Loved the experience overall. Kevin was extremely helpful in identifying the best fit for me.
They have a very wide return policy so that speaks to their confidence in their product, and but I will be very surprised if I ever have to use it from what I have seen and felt. Best bed I have used so far.”
“Love this place! Great products and prices! Excellent delivery staff and customer service. I highly recommend this business. I will be buying again from them in the future!”
“Best in store service I've ever received anywhere and I tend to be quite picky but found the perfect mattress in minutes thanks to the stellar service and at a damn fine price. Will definitely be coming back for future mattress purchases.”
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“We had the pleasure on Sunday to meet and work with Nicole. She was very professional and fantastic with our three girls in the store!! We planned on just looking around see what our options where and ended up falling in love with a beautiful comfortable mattress made right in buffalo. Nicole went above and beyond to make sure we got the best deal and best mattress for our needs. Not only was the store experience fantastic but the two gentlemen who delivered our mattress did an amazing job!! Thank you for all your help and we are looking forward to restful nights ahead.”