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“Very very very good service...Robert helped me alot. explaining all I needed to know about my new Tempurpedic Bed that I purchased..I would recommend the humburg location for any bedding purchase you need now or in the future...Ask for Robert...you won't be disappointed”
“Elle Ferenc was awesome!!! Besides being beautiful and friendly she was extremely knowledgeable. She worked with us 2 days in a row to help us find the perfect table for our home. Elle followed up with emails after we left that supplied us with complete pictures and measurements to further assist with our decision making…. I definitely recommend lake effect furniture….we will go back….stop in and see Elle she was awesome!!!!”
“Super pleased. Store manager Tim assisted us. Super knowledgeable, pleasant, professional. He did not overwhelm us or try to upsell us outside our process range. We ended up taking advantage of the 90 day guarantee and there were no hidden tricks. We had the same delivery team both times. David and Angel were on time, pleasant and efficient even though our house was a bit challenging to get the mattress where it needed to go. Overall we are very pleased with the staff and service.”
10AM - 9PM
3770 Union Rd, Cheektowaga
Mattress Stores
“We’ve gone to this particular store several times through the years and find it very reliable. I love that they greet me at the door, make an effort to understand what I’m looking for, and patiently show me every item until I’ve made my decision.
Recently, particularly terrific service was given by Kervin, and by Dave G.
Both were able to guide me to the items I was looking for and offer honest comparisons between various options. This is our go-to store!
Also, of note, it is spacious and easy to navigate if a customer uses any assistive devices (wheelchair, walker), unlike some other local stores that are more tightly packed and have throw rugs in places that can snag.
Overall five star experience whenever we go there!”
“Brent was a fantastic sales person. He was so knowledgeable about his furiture, and was so easy going with me asking about every couch he had on the floor. I will definitely be back again. Thank you”
10AM - 9PM
1650 Walden Ave, Cheektowaga
Mattress Stores
“Store Manager Zach was extremely helpful when we were looking at bedroom furniture. He was attentive to the customers without putting any pressure on us to buy. He also made sure that our items were available for quick delivery. He was a very personable guy with a sense of humor that made the experience far less stressful.”
10AM - 9PM
1459 Niagara Falls Blvd, Amherst
Mattress Stores
“I have purchased furniture in the past from this store and have always received friendly service at great prices. Steve was very helpful and pleasant and helped meet get the item I needed the same day.”
“The salesperson was extremely helpful—this was my second time working with him, and he once again took the time to understand exactly what I was looking for. He walked me through all the available options and made sure I was supported throughout the entire process. Follow up and communication was key and the reason I returned and purchased from Ashley Furniture again.”
“John was knowledgeable and answered all our questions. We came back later in the day to purchase our sofa we decided on and he and the finance team quickly processed the order and set up delivery. Always professional and friendly. This is why we like coming to Raymour and Flanagan.”
“John was absolutely amazing, even tho I was just buying a pillow he helped me find the best one in my price range and made sure it was perfect for me. He has a great personality and doesn’t shove things in your face like normal sales people he genuinely helps you find what your looking for. I loved my pillow so much I went to see him to buy another one a week later. Kyle was a lot of fun too we talked about getting our nails done!”
“So happy with my Sleep Number purchase!!! Initially purchased a king Purple mattress at a local store, sales person showed us the most expensive mattress in the store but would have been $15k for a split king so settled for just a regular king. Wasn’t really happy with that purchase since it was so expensive and still wasn’t getting what I wanted-split king, so we went back to Sleep Number to look at all the options available and realized not only were they more affordable, there were different options to choose from and the service is top notch! We canceled our other order for the Purple and purchased a Sleep Number bundle instead, can’t wait for delivery!! Jaime was so helpful and answered all our questions and showed us different options with each mattress , as well as different pillow and sheet options so we knew exactly what we were paying for! All of their products appear to be such high quality so even if you’re not buying the most expensive mattress with all the bells and whistles, you know you are still getting a great product that will last a long time! My only fear is I will be so comfortable that I won’t want to get out of bed LOL!!”
9AM - 5PM
101 Benbro Dr #100, Buffalo
Mattress Stores
“My sister and I came in looking for a couch but we were unsure if we would find anything, as we didn’t like any of our options elsewhere. However, we decided to come to Ashley after being recommended by her coworkers. We were instantly greeted and provided with some helpful information. The salesman, Willie, who helped us was fantastic. He was very kind and knowledgeable, but also gave us our space which we appreciate. We ended up finding something we loved and the process was super easy. Our experience overall was very pleasant and we can’t wait to have the couch in our home!”
10AM - 9PM
4545 Transit Rd, Williamsville
Mattress Stores
“Martin greeted me warmly and was very knowledgeable about the couch I was looking for. It was a fast and easy experience and I was in and out in just about 15 minutes, and I have a new couch coming in next week!”
10AM - 9PM
3464 McKinley Pkwy, Buffalo
Mattress Stores
“Devin was very nice and easy to work with. He led me in the direction of what I was looking for and gave me time to wander. He would check in, answer questions and took a lot of time to make me comfortable with my purchase. Actually made my purchase on my second visit a month after I was initially there and he remembered what I looked at and what I liked!”
“We think Danny was very knowledgeable and a big help. I came into the store not intending to purchase anything but to my surprise I walked out making a purchase.”
“City Mattress is the premier mattress and sofa bed retail establishment...known them for 40-years from Rochester...excellent reputation and high-quality, lasting, proven name brand products, professional set up and followup. Large store network. Stephen J. Cavuoto”
“My recent experience at Sun City Mattress on Niagara Falls Boulevard went above and beyond all expectations! I was in a pinch and needed a new bed set right away. After being given the run around by several of their competitors I decided to give them a try and let me tell you it was the best decision I could have made! From Gary's friendly and knowledgeable service to John's invaluable assistance and finally Otto's (the owner) willingness to adjust his own schedule to meet my needs, including delivering the bed himself that very same evening, all I can say is that I will NEVER shop anywhere else for my bedding needs! They offer a financing option now for those who qualify. So, if you're looking for friendly and experienced service at reasonable prices and a sizeable selection of beds, make Sun City Mattress your first, last and only stop! You will not regret it! ?”
“Had some miserable experiences elsewhere, walked into extreme, they allowed me to look around without being bombarded. I asked a couple questions, they recommended a matress for my daughter and I bought it. Smoothe easy process and great prices.”
“Carol was amazing, so patient did not feel pressured at all could actually have bought a mattress for half the price and she almost encouraged it! Those her stuff, very efficient and very cheerful experience”
“Wow can’t believe all the bad reviews. First we went to the store in Blasdell, ny. Our salesman was great! We picked a mattress and it was delivered, after getting it we noticed that it did not fit our king size bed frame. We measured and sure enough the measurements were not what they should be for a king mattress. We went back to the store and told our salesman and they were reordering a new one, 2-3 weeks. After sleeping on it for a week my husband and I were both experiencing low back and hip pain, it was not the comfort we were looking for. We head back to the store and the stopped the reader and we picked a new mattress. We were told up from the first visit that if this were to happen and we picked a mattress the second time that was cheaper than the first we would not be reimbursed and that there was a $75 charge for returning a mattress. Our new one was $300 cheaper, we did ask about being able to maybe purchase a mattress for our daughter with the difference but that was as a no, kind sucks but I’d rather be out a few hundred than stay in a bed I was not comfortable in. Our second mattress comes and so far so good! I hope it works out because you are only allowed 1 return.
Not sure if it was the customers not listening on some of these reviews or poor sales person but our guy was great and gave us a very bit of info the very first visit!”
“Best place to buy mattresses in wny if not the country, and they stand behind what they sell. They also deliver it super fast and help with setup. My mother in law loves her new bed.”
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“My fiancee and I were helped by Diane. She was patient and extremely helpful. She wasn't pushing us into any sale or deal. She gave us time to discuss and test out the beds. The mattress we purchased has served us well. I strongly recommend”