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12 - 5PM 9 - 11AM
683 Ridge Rd, Buffalo
Post Offices
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
3 - 4:30PM 9AM - 2PM
2300 Bowen Rd, Elma
Post Offices
“The Elma Post Office is a nice small location. It is beautifully decorated for Christmas. The clerks are very helpful and friendly. It is always a pleasant experience.”
1:30 - 4:30PM 9AM - 12PM
6045 Railroad St, Clarence Center
Post Offices
8:30AM - 5PM
9630 Transit Rd #1000, East Amherst
Post Offices
“I had a great experience at this post office location! Brian was incredibly helpful in helping me renew my passport. He was informative, friendly and very pleasant! Thankful for his help.”
“Centrally located, great hours. I live in the Southtowns so I normally go to my local Post Office, but when I need a later one, I love that this is available. I've always been treated respectfully and the postal workers are fast-working and knowledgeable!”
“Someone please give Krista at this Post Office, a raise! We had trouble with our scheduled passport appointment yesterday and she was so kind, patient and helpful. She was able to get it sorted out while assisting other customers. Her multitasking abilities coupled with her incredibly warm and kind personality make her a perfect fit for public work. She was even extra sweet to my 5 year old! Everyone that was coming in while we were there treated her like family and she did the same in return. I can see why she is so well-liked! Thank you Krista, you made our holiday season brighter!”
8:30AM - 5:30PM
5325 Sheridan Dr, Buffalo
Post Offices
“I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
10AM - 1:30PM
200 Lee Road, Buffalo
Post Offices
“Typical college bookstore. Almost everything is obscenely overpriced. One positive is that you can order your textbooks online and ship them to the store to save on shipping fees. Upon entering the store, I was greeted by several employees, and asked if I needed assistance. I just handed them my email confirmation, and I was given my books. Easy in and out in less than 15 minutes. You can probably find the books much cheaper online if you look hard enough.”
“I run a side business so needless to say I am here a lot with packages to ship to my customers. Every time I'm here John or Mike never fail to put a smile on my face. These two go above and beyond to ensure stellar service and I actually look forward to my post office runs solely because of them. In fact, I once dropped my credit card in the post office and they made sure it got back to me. Now THAT'S unparalleled customer service. I love this location!”
“Can we talk about Melissa for a second? This woman’s customer service is phenomenal. She is the definite of excellent customer service. She also has a great demeanor. I was having a really bad day and she was able to make me smile and for that I appreciate her more than she could ever know.”
8:30AM - 6PM
1200 William St Rm 200, Buffalo
Post Offices
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”
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“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”