“Had hitch installed last year. Smashed up a bunch of wires on my utility trailer because they were not fastened and got stuck between car jack and the driveway. Completely my fault.This caused a blown inline fuse, and also later we found out it shorted out my brake controller. Elaine had it all fixed, and brake controller replaced, free of charge- even though it had been due to my error.If you have an issue, they take care of it, no questions asked.”
“The appointment online was easy to navigate . I received the day and time I had requested. The staff was friendly . The install took about half the suggested time as stated on the online appointment .”