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“Shop at We Fix Galleria Mall Located Upstairs near Bath and body works
They Have everything you need from Iphone accessories to Samsung products They Take Great Care of their Customers
Top Tier Customer Service
Also have a in store Technician Cameron
Next time your in the mall stop and shop at We Fix store”
“I want to give a big thank you to Wansi, who was incredibly helpful, patient, and knowledgeable during my recent phone purchase. I was feeling quite anxious especially going through this without one of my daughters by my side but Wansi made the entire experience smooth and stress-free.
In addition to buying a new phone, I needed to deactivate my late father’s phone and purchase and set up an internet gateway. Wansi walked me through every step with kindness and understanding. Even when I had to dig deep into my memory for passwords ? and call both of my daughters who live in different states!, Wansi remained patient and supportive.
Wansi truly went above and beyond. I couldn’t have asked for a better experience. Thank you so much!”
“Dre was so very helpful with all the questions I had about putting a screen protector in my new iPhone watch. I would highly recommend coming to the Lockport Verizon store for any help you may need . Ask for Dre, he was the best!!”
“Charles was absolutely amazing. He hung in there during a little software hiccup. Offered me a water and figured out how to transfer my service. Verizon Sim card and the next morning I was good to go! Give this man a raise!”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“This store is amazing and I will tell you if you need anything you need to come here Chris is the best. He will make any day better. I promise he is the best you will be sorry if you don't go u will be sorry.”
“Ryan from Lockport, NY was absolutely wonderful. He is knowledgeable AND cares about his customers. He is a great salesman, BUT...it did not feel, not even for a second, like he was just trying to sell me a phone. He really cared enough about my needs and desires to find me the best deal possible! Thank you, Ryan!”
“My iPhone would not accept the charging cord, something was blocking it inside the phone. UBreakIFix fixed it quickly, cleaned it and charged an extremely reasonable price. I am VERY satisfied and grateful.”
“So I just got my phone here service was excellent they really did help me and my family out , I would recommend this place to anyone who needs metro by t-mobile service”
“I went into Cricket expecting to get a cheaper phone as my phone screen had broke. Natasha convinced me Apple was the way to go as I rely heavily on a decent camera. She helped me through signing up for a payment plan, and stayed later than close time to make sure I was all set to go and knew what I was doing. 10/10 experience today!”
“Couldn't finish buying my new phone, have to go back tomorrow because their system is down for 24-48 hours. How inconvenient. Garbage. Not the store but the whole Verizon network.”
“My phone just slipped out of my hand, fell on stones & the screen broke for the first time since owning it. Cellaxs replaced the screen very quickly at a fair price. The did a great job. I highly recommend them.”
“Was driving through town on vacation when my phone took a crap. The woman that helped us was kind, fast, and knowledgeable. She made me feel so much better about being across the county when my phone died. Thank you for all of your help!”
“Everyone was so kind and welcoming when I walked in, which was extra-wonderful because I had a bad experience at the store nearest me the day before. I had received my new iPhone 16 Pro, and Wesley helped me set it up. Wesley was kind, knowledgeable, and patient. Not only did he transfer all the information from my old phone, but he also helped me choose the best accessories for my new phone. Kudos to Wesley and the rest of the staff at this store. They were outstanding!!”
“Thanks to sammy and daniel for helping me get the 2 phones i want they even saved me a trip to walk sammy said i wasnt going to walk in this weather i appreciate the help guys”
“I’ve been in sales for awhile, so when I met Brian I was set on one thing! Just as any good sales men should have his communication was 10/10!!! I walked out spending 400$ but that’s 200$ less then I was willing to bargain on at best buy, and he hooked me up with slowing future benefits!! Communication is key I could care less about $$$ in the beginning if I’m in a store it’s because I know i have to be and set the funds aside to be! While keeping in interests I didn’t want to spend over 300 but was willing to go go up to 500 he walked be out the door at 354 and set me up for the next 6 months to make sure I have smooth sailing!!!
As a previous phone sales rep I could honestly say I wouldn’t have been able to do half the savings this man got me! Storngky recommended ask for Brian!!!! 2 hours flew by and I didn’t even realize it, time was not of the essence for him! The communication stayed strong, nor did I feel rushed!!! That’s the key!”
“received two phones under one order from AT&T and billed to different person under family plan. Very confused!! The store staff have been helpful especially Gerald and the mgr Jeremy! Overall bad experience with AT&T order process but good store experience even though we had to spend almost two hours there.”
“Cricket is the best company to buy a cell phone from you never get interrupted with your service rather it's a bad day or a good day that's why I love cricket”
“Great service!! Very happy with the service and rep Khaled C literally made my day! Great communication and problem solving. Although, representative Tony could be more friendly and understanding.”
“AT&T at the Galleria has fast service, great knowledgeable reps and good customer service and a kiosk for quick bill pay. And it takes cash or apple/google pay!!!!!”
“Best. Service. Ever. The place was so clean and the staff was beyond pleasant. Marco did everything he could to make sure I got the best deal. I’ve never experienced customer service of this quality. Highly recommend this location”
“Zion Fields went above and beyond to get me a great phone quickly he made the process seamless while making sure I understood everything about my phone plan and all the other deals available for me he was Awesome and his customer service was impeccable. I'm truly thankful to Zion for his professionalism and expertise”
“My brother and I went into your store today. My brother is blind. He wanted a phone with voice activation. The girl working this morning was great so helpful and knowledgeable. She got his contacts on his new phone and showed him all the features he could use on his phone. She was an absolute all star. She is why I will recommend my family and friends to come to your store again. Great Customer service and experience.”
“The people in the store are great. I recommend this store for everyone. They will do whatever they can in store and provide guidance for anything they can't control. Awesome.”
“After 9 hours at another Verizon store where we received unprofessional, rude and unhelpful customer service, we went to the Verizon store at 3010 Niagara Falls Blvd Amherst NY 14228. After explaining our previous experience, Yvonne and Athena took all their time to help us correct the issues and errors that were made at the previous Verizon store. Yvonne and Athena are true customer service professionals, and we appeciated their personal attention to problems we were having with our new phones.”
“I will give 5 stars for Brandon. Everytime he's taken care of my phone issues, he was very professional. I've been in this location several times and have interacted with several agents. My visit before this last one made me consider moving to a different vendor. Rude and short tempered agents ignoring concerns I and other customers had. A female agent more interested in ordering her lunch than helping the line of customers in the store that day. Another question is why is there NO designated Handicapped Parking? There are 2 1/2 parking spots in the front and several behind the store, that are INCONVENIENT to those of us who have mobility problems. Give us one of those spots please.”
“Max was extremely helpful to me multiple times whether it be for my broken SIM card, charing port, or getting a new phone. I definitely recommend coming here and working with Max!!”
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“Shane was amazing! So incredibly helpful and not pushy. Truly wanted to get me in the best situation financially for my family. Went above and beyond. Ask for Shane when you go here!”