“Heather at Extra Space Storage in Williamsville is the best! VERY helpful, friendly, knowledgeable, and a problem solver! She goes above & beyond and makes storage at this facility the right decision! Five stars isn’t enough! The space itself is safe, clean, well maintained, and up-to-date with new spaces… all managed in a convenient app. Store your stuff here!”
9:30AM - 6PM
400 Kenmore Ave, Kenmore“Excellent interactions. Web sign up was easy, but when I got to space it was not what I had in mind. Spoke to Henry, he switched me to a space that was what I wanted. Hard to find good customer service in this day and age, really appreciated his efforts.”
“Brian Keane is the assistant manager at this location and he went above and beyond to take care of us. After issues at 2 other Enterprise locations - Brian was the only one who took the time to find a solution that would work for us. He even stayed late to make sure everything was to our liking (please don't make him do this though like we sadly did, he's too nice)! Can't thank him enough. We will definitely be back to rent from this location again because of him!”
“At this office, you can be sure you are going to be treated. Nicely and served correctly, Chris and.The young lady who found my dog leashes licious with their tags as AS. A. A Was really, really happy to be able to walk my dogs agai know her name. I'm trying to figure it out. But she's the only young lady. I saw that working behind the counter and she took care of me twice. What a wonderful employee and I said to the company.”
“Huge shout out to Roderick for helping make my day (week actually) a little brighter.He extended me a huge act of kindness. The kindness that reminded me there are still caring people in this world! Kudos to Penske as well....great company to deal with. So glad I canceled my U Haul truck and switched to Penske.”
“I rented my U-Haul van from Kelsey. She was welcoming, friendly and educated on the vehicle. Kelsey’s office was decorated for Christmas with lights and bells. I would recommend Kelsey to anyone looking for a U-Haul.”
“This was my 3rd time renting a truck from this location. Everything went as smoothly as possible.Highly recommend this location for anyone looking to rent a truck.”
“Good service and customer service was great. Linda was very helpful, cheerful and patient. She answered all our questions. Also, during payment, she cooperated with us and gave us a good discount. Thanks a lot LindaAhmad”
6AM - 9PM
2065 Niagara Falls Blvd, Amherst“Typical HomeDepot... You have an abundance of home repair supplies. Pretty fair prices on all their appliances and kitchen cabinets. Customer service is very good, especially when you're consulting with the flooring and kitchen remodeling team.”
“I reserved online, went to the location for pickup, and returned the truck to the same location on time. The entire process was smooth and easy. UHAUL provided me with everything I needed, there's nothing else to say.”
“I had a unit and got truck from them. Dave and Jen were very nice, friendly and wonderful. I dealt with Dave mostly and he was always helpful and pleasant! Would recommend to anyone who needs storage or a truck!”
“I rented a truck from Mary who is a private dealer for U-Haul in Lockport, NY. She was very friendly and helped me rent my U-Haul Truck on a Sunday at 10:00 am in the morning when most other U-Haul Dealers were closed in the area! I then had the truck for an extra day that was unexpected. I feel asleep and forget to call Mary and tell her that I will have the truck back to her Monday evening once I got out of work. I then dropped the keys off in the drop box at 7:45pm Monday Night! Well the estimated charge was suppose to be right around $90.00... Well Corporate U-Haul sent me an invoice for $188.46 for renting the truck! I was very upset that a 2 day rental with 55.4 miles costed me $188.46... So I called Mary to figure out why on Gods Green Earth was my bill so high (DOUBLE) what she quoted me for the truck rental. Well corporate was the one charging me for an extra day due to me not having the truck back before dispatch closed on Monday! So I got charged for a 3 day rental when I only had the truck for a total of 34 hours. I called Mary and she explained what had happened and why the bill was double. So I was charged $29.99 x (3)Days plus tax came to $89.95 + $43.77 In mileage = ( 55.4 miles x .79 ) Insurance came to $42.00 and $2 Fee Plus NY TAX.... TOTOAL = 188.46 I was very upset and asked Mary what we could do about this situation. Corporate tried to charge me for 3 Days and I only had it for 34 hours... so Mary called her manager and explained the situation... Well Mary told me that she would take off the last day rental and insurance cost. Mary really did a great job on her behalf on getting me my money back from Corporate! I told Mary if she did not call me back I just would not have paid the bill due to being quoted wrong! Well her manager approved the one day of rental and one day of insurance subtracted off my bill due to me not having the truck more than 48 hours! Thanks Mary I do appreciate you helping me out with this business matter! Next time I move I will be going through your Authorzied U-Haul Dealership due to the great work you have done on resolving this matter. Total came to $143.60 for the truck rental which was better than $188.46 Corporate was trying to charge me for a 2 day insured U-Haul Truck that drove 55 miles round trip! Mary if you did not help me I probably would have not payed the bill and would have let it gone to collections due to the charges being incorrect. Because you went above and beyond U-Haul will still be my preferred truck rental service! U-Haul should send you a check for the $48.00 for your retention efforts! Once Again Thanks Mary Nicholas M Cirelli”
10:30AM - 6:30PM
2939 Bailey Ave, Buffalo“I was a bit confused that it was a boast mobile store which I am sure is a good store but I am rating the uhaul the staff member was nice and we got the van for the rate we expected and got the van.”
6:30AM - 12AM
25 Dingens St, Buffalo6AM - 7:30PM
4139 Transit Rd, Williamsville“Uhaul is great to use for its convience and different options offered. In the process of moving, rented the 19.99 truck plus 99 cents for mileage fit everything one load. Check in process was simple, its nice they offer different box options, totes, and other packing supplies based on your needs. Just be sure to check to see if you need a dolly...its avilable for $7 which is reasonable...doesnt work well with plastic totes. Overall, great experience and customer service.”
“Ryder location #194 Buffalo NY.The maintenance team is a group of professionals. Rich Bryk the service manager is very polite and easy going person. My rental semi was fixed instantly, however they could ask us to come the next day since the time was after 5pm. Overall excellent service and timing.• Rear drive axle hub gasket replaced• Engine oil added• Truck fully washed ???Date visited: 12/07/2020 @ 5pm ESTThanks guys at ? Ryder #194 NY ???”
6AM - 7:30PM
5730 S Transit Rd, Lockport
“Room To Spare is the place u definitely want to store ur items at.The staff is very friendly. Very professional, and very helpful. I would highly recommend themThe warm welcome that I received from day one has continued. And even the I know its a business. I feel like their family. If I ever need them again. I know they will Be there for me.”