“VALU - “The Boutique for Mans”A place where I had opportunity to buy good tools and receive gentilese from servers.Everytime I am in East Aurora is a time to see this good store.I live in Brazil.Hugs to people of VALU and customers.”
“Ordered a item that I needed for my generator for a snow storm today 12-23-22 . Called them and paid over the phone. Mentioned where I was and when I showed up they were closed. Next thing I knew a guy walked up to me and was waiting for me to show up so I can get the item I needed. Amazing customer service and very friendly. Thank you very much!”
7AM - 7PM
9 N Main St, Holland“I grew up in the area. My dad was always "inventing" things so I made frequent trips and always found something that fit my dads need. When we could not find the right color Adirondack chairs I thought of making the drive to Holland Hardware to see if they had a color that met with my wifes approval. They did not have any in stock but were happy to order them for us. They came a few days later and were perfect, and no more expensive than the big box stores! Great work guys.”
“Greg from service called this morning to follow up - advised he would put the carburetor back together - he better than assembled it, he put a new one on with new lines - complete repair -like new - could not ask for better service - bought some stihl motomix and polycut blades before I left - I will be getting all parts and equipment from Arthur's - they stand behind their work/service!! Thank you!!”
8AM - 8PM
2359 Bowen Rd, Elma“Amazing experience. Will def. Be returning. As a female going to the hardware store can be degrading, even though I know what I'm talking about. Not here. The staff was knowledgeable and made me feel welcome.”
“Great bunch of guys here. I love supporting local and these guys always know the answer or can help me find it. I can't say enough. Great prices and always great to work with!”
“I bought a grill that was on sale. It was a great deal on a really nice grill. The workers measure the opening to my suv and needed to take a side tray off to make it fit. The screws were quite pesky and it was taking some work to loosen things up. I apologized for the extra work they had to do, but everyone responded with " it's not a problem at all" Super Job to all of the staff! Thank you so much. I will be seeing you guys soon.”
“It's a decent store. Clean. Friendly.They don't always have what you need and there's little variety. But I have used a lot of products/parts from this location and never had any problems. Will be back again. I'm a local so it's quicker than driving out to Lancaster or batavia”
8:30AM - 6PM
6518 Broadway Suite 1, Lancaster“Just had a LP propane power vent hot water tank installed at the best price I could find around town. They arrived on time and did a great job. Really pleased and will use them again.”
8AM - 4:30PM
3650 Broadway, Buffalo7AM - 4:30PM
2540 Walden Ave Suite 100, Cheektowaga“Ryan was a great help getting me my supplies and answering questions. You must be an hvac business, you can't walk in off the street and make purchases. This is a store for professionals, in the business.”
“A bit pricey but value is a good place to shop for DIYers. Staff is not always knowledgeable on task at hand . If you need help with plumbing, not too many plumbers work at value”
6:30AM - 4:30PM
5635 Transit Rd, Depew“Had my part in stock at the same prices as online. Did not have to wait 3-5 to have my furnace fixed for a $4 part. Thank you so much since its January in buffalo”
“Went in this Tuesday night to get more paint for our living room. Was greeted by numerous staff members, that were all very friendly and helpful. They even offered to load my paint into my car on a rainy night (and did). I will definitely return to this location. Great experience! Thanks for going above and beyond!”
“My neighborhood home improvement store. It’s typically a good time there, no issues, and I can find what I want pretty easily by referencing the app. I have no problem with using self-checkout, so no complaints there. The only issue I’ve ever had there, and it was a big one, was an issue with some cabinets and a countertop I ordered several years ago, when I moved into my house. There was some sort of miscommunication between Lowe’s and the companies contracted to do the installations. The cabinet company said Lowe’s gave them inaccurate measurements. The countertop company, Stone Central, claimed the same thing. The kitchen took two months longer than expected to be completed, which wouldn’t have been a huge deal except my father was in the hospital and very anxious for updates on my kitchen renovation. It was supposed to have been completed months before, but it wasn’t and he died before it was done. I have no plans for using Lowe’s as a middleman again, but as a store, as a place to go for materials and whatever I need to do house and yardwork, it’s been great.”
“Very organized store that stocks very good products. This was very needed for the East Aurora area. The staff is very nice, and always go above and beyond! Great people, great hardware selection and tools & more.”