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“Great customer service! Just want to thank Ken and Jenn for going above and beyond in helping me with an issue with my new grill. Ken identified the issue immediately and fixed it quickly. Can’t thank them enough”
“If you want quality wood and supplies Rucker is the place to go! I had stairs made for my house. Done perfectly! Take it from the Coach. A friendly place to do business!”
“Great place. Love it. I was doing a roof in south wales and Holland hardware became my go to. I'm not from the area. They have everything that you could need from a hardware store. Personable and friendly”
“I bought a grill that was on sale. It was a great deal on a really nice grill. The workers measure the opening to my suv and needed to take a side tray off to make it fit. The screws were quite pesky and it was taking some work to loosen things up. I apologized for the extra work they had to do, but everyone responded with " it's not a problem at all" Super Job to all of the staff! Thank you so much. I will be seeing you guys soon.”
“I absolutely love this place. The staff is so personable. They help you with any questions you have. The prices are very reasonable and I really like that. I can drive up to get the things I need for my hobby farm right next door. Keep up the good work. You all are doing a great job!”
“Amazing experience. Will def. Be returning. As a female going to the hardware store can be degrading, even though I know what I'm talking about. Not here. The staff was knowledgeable and made me feel welcome.”
“Blair's installed a backup sump pump and some other plumbing odds and ends around the house. Service and quality of work was top notch. Very competitive pricing. Extremely friendly people to deal with. Highly knowledgeable. I will be calling Blair's for all my future needs!”
“For many years this company had been one of my first gotos for parts info and to source parts for my hvac company. Highly recommend them, their staff is very helpful no matter what comes up”
“This hardware store has a variety of items and is located in my neighborhood. No need to go to a big retailer or when I need one or two items and can get in and out faster.”
“Huge shoutout to Manager Bob for making my visit run smooth. I showed him a picture of my water garden/sump pump drainage project and he knew exactly what I needed. Walked me in the right direction, offered alternative suggestions, and had me in and out in no time. No hassle, no wandering aisles - just quick, very knowledgeable, genuinely helpful service.
If every store had a “Bob,” projects would get done twice as fast.”
6:30AM - 4:30PM
5635 Transit Rd, Depew
Hardware Stores
“Had my part in stock at the same prices as online. Did not have to wait 3-5 to have my furnace fixed for a $4 part. Thank you so much since its January in buffalo”
“I went into to Ace to look at a specific brand of grills they carry. It was a wonderful experience, Manny himself talked me through literally every question I had about the grills, the icing on the cake, free assembly and delivery! They earned my business for sure, great customer service, nice folks and so much more welcoming than the big box! My grill was delivered quickly and I can’t wait to use it! Kudos to your amazing customer service!”
7AM - 4:30PM
2920 Walden Ave, Depew
Hardware Stores
“We originally went to Ferguson to order bathroom fixtures in a new build/ renovation project. I have been working with a showroom employee who has been wonderful to this point although she has been out of the office while we are at a crucial time in the building process and need to order additional fixtures as soon as possible or there will be a delay in the project. I called to ask if I could place an order and the receptionist said no, but she could take a message. I asked if there was another employee that could help me place the order and she said “maybe” and would take a message to have someone call me back. I said, call back today? And she said, maybe, I don’t know. I then asked if it would be easier if I ordered the fixtures from the website on my own and she said, “well that’s all we do for you anyway” so now I’m left to figure out what fixtures and installation pieces are needed to place an order by myself without risking a delay in the project… I was left kindof bewildered and confused because what is the point of having a professional company help you if they are unwilling to assist you during a time sensitive customer service need
Updating my review, they have been much more responsive and helpful since this post”
7:30AM - 4PM
3650 Broadway, Buffalo
Hardware Stores
“I walked into this store numerous times and it’s always the same associate. I believe his name is Charles If I had to be certain. The past few months I’ve noticed it’s just him. Every time I walk in the store the phones are ringing and he’s always usually with at least 2 or 3 customers at a time . He deals with each paying attention to what they need and makes sure they are satisfied. Just goes to say professionalism is not gone in the world. Every time this young man greets me, no matter how busy he is and always goes over and beyond for his customers. Thank you airgas for employing outstanding customer service from this young man.”
“Love the order online/store pick up option. Easy to use and employee available for help if needed. I’ve been to 4 Lowe’s stores over the past 4 days and all had great service!”
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“VALU - “The Boutique for Mans”
A place where I had opportunity to buy good tools and receive gentilese from servers.
Everytime I am in East Aurora is a time to see this good store.
I live in Brazil.
Hugs to people of VALU and customers.”