“Max is amazing! My mom and I stopped by to upgrade her phone, and he could not have been more helpful. He was so patient with my older mother who admittedly is “anti-technology” and made her feel super comfortable and confident in her purchasing process. We can’t recommend him enough! Thanks, Max!”
“Dom made the entire experience easy and stress-free. He took the time to explain my options, helped me find the right phone, and made sure I got the best value without any pressure. If you’re looking for someone who is knowledgeable, honest, and genuinely cares about helping customers, ask for Dom. Highly recommend!”
“Dave was FANTASTIC with helping me set up my new cellphone. Dave was super welcoming, helpful and also stayed a few minutes late to make sure my phone was all set. I highly recommend going to Dave if you have any problem:)”
“I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!”
“Absolutely so helpful when I was desperate for getting my account straightened out!! Omar was outstanding with his customer service as was Sokat the store manager!!”
“Great customer service (Chris) when I came in to replace my phone. Helped to lower my bill and explained things in a simple way to better understand. Thank you”
“This is the AT&T on transit road in depew NY!
It was an amazing having someone that actually helped my daughter and me instead of walking into a store and being told that everything is done in the app, April answered every question I had and that was a lot lol she was also extremely polite to my daughter and that goes a long way to me, my daughter and I left the store and she looked at me and said that she was really nice and she hopes that April is there when we come back!”
“Came from Canada was in a lotta trouble my canadian e sim wasn't working, but then Destaney helped me out a lot and made everything work out perfectly fine for me. Thanks a lot!!!”