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“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
“Excellent service all the time from bibi she always help me out in printing my labels to get my drops off done for UPS FEDEX ETC she’s very polite and professional her skill is amazing keep her here, I love this location plus I love seeing her her too. Highly recommended.”
“I am really happy with this UPS location. It’s small but really convenient. I prefer to drop off packages and make Amazon returns at this place, versus others in the immediate area. Every time I go there, the staff are really kind and patient with me. Keep up the good work and attitude!”
“Been going here for years. Very easy to ship things here with ups and FedEx, great customer service as well. Highly recommend coming here. Shayana is always helpful”
9:30AM - 6:30PM
238 Wilson Ave Ste A, Brooklyn
Mailbox Centers
“This place is amazing and the staff are incredibly helpful and lovely. I’ve been coming here since they opened for all my printing, shipping, faxing, scanning and miscellaneous projects. Yes, you’ll pay a little more, but the service will be wonderful and it beats the post office any day.”
“Ship package through DHL to Mexico city, the staff was very helpful and patience with the transaction her name is Mala. She a great employee.. I recommend coming here.”
“I always have a great experience at this UPS/FedEx drop-off location. The two guys who work here are consistently friendly, helpful, and genuinely pleasant to deal with. They’re patient, professional, and make the process quick and easy every time, even when it’s busy. Customer service like this really stands out and keeps me coming back. Keep up the good work, Avinash and Alameen.”
“Friendly and efficient service with everything I needed in one place. The staff were helpful, the process was quick, and my package was handled with care. A reliable postal service store I’d happily use again.”
“Kind, competent resourceful team who takes great care of the neighborhood. Been shipping with them for decades and just couldn't say more good things. My mom asks me to save packages for when she visits from Michigan so she has an excuse to pop in and chat with the guys. Kings of Cobble Hill for sure!”
“Don't know how they found the most pleasant people in Brooklyn and convinced them to work here, but the most pleasant people in Brooklyn work in this shop. They're super fast, exceedingly lovely, and seem to care about service and getting your packages where you need them as quickly as you need them there. I love them all and feel lucky to live in such close proximity to this business.”
“I don’t usually write reviews, but this spot definitely deserves one. I affectionately call this place “the community post office”. Everyone who works there is so wonderful and helpful and happy. There’s always a bunch of people there and the vibes are always immaculate. I genuinely love coming in here as a weekly stop for my small business. Somehow this little shipping center makes me feel more connected to my community every time i pop in.”
“I came here right after having a bad experience at another UPS Store that didn’t open on time. What a difference — this location was open as posted, no line, and the staff was very friendly and efficient. I dropped off my Amazon return and was in and out in about two minutes.
Quick service and polite employees. I will definitely come back to this location from now on.”
8:30AM - 7PM
2196 3rd Ave, New York
Mailbox Centers
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
8:30AM - 8PM
118A Orchard St, New York
Mailbox Centers
“Two staff members, Edward and Nay, were very patient, carefully helped me resolve my issue, and proactively chose a more cost-effective option for me. This was very important to me. Overall, the experience was excellent, and I sincerely appreciate their help.”
“Top notch service every time. Also, they handle UPS, FedEx, USPS - you name it. AND they take passport photos! The staff is patient and kind, even tho I have witnessed first hand customers being total jerks and treating them horribly. In spite of how they are treated, they are kind and patient anyway. This is a local business that we need to STAY in business!!!
oh yeah - one more thing - jerky entitled customers .... be kind. Their job is hard.”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Pegasus has changed my relationship with shipping. I used to dread shipping packages but Pegasus makes it an easy and enjoyable experience. Their team is friendly, helpful, and efficient and I feel at ease knowing I can rely on them for my shipping and returns. Thank you Pegasus team!”
“Incredible and friendly service, very attentive. I highly recommend this place, especially for their printing services, which are way better than FedEx's prepaid printers.”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
“I'm shocked at the bad reviews. I go to this location a lot and the staff is always so professional and polite. They always take care of me with patience and respect. I typically go on Saturdays and everyone that works there on Saturday's are all absolutely excellent! They deserve a raise! ;) This location is one of the best UPS locations in the city in my opinion.”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
“I saw someone rate the staff as rude in another review. I have used this place multiple times for shipping and while the staff may not be overly friendly they are always helpful and get it done quickly and professionally.”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
9AM - 7:30PM
213-37 39th Ave, Bayside
Mailbox Centers
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
“I have worked with BSSI for several years and I grateful for their efficient and effective services. Put simply, their customer service is superb. I recommend them without reservation.”
8:30AM - 7PM
4768 Broadway, New York
Mailbox Centers
“The store on 4867 Broadway has the best worker I have ever experienced at any store. The employee Genesis Flores went so far and above to help me with my problem. I recommend everyone going to her for any problems. I m not that computer savvy and she took the time to help.”
9:30AM - 7PM
151 1st Ave., New York
Mailbox Centers
“They are always so friendly and helpful. I always walking with just my item and they take care of everything - even internationally. This place makes me appreciate the value of local stores instead of big faceless chains like UPS that always make me sad lol”
“I would just like to share that I am currently in UPS store 5865. Diane is the UPS agent on the register. Diane is behaving in a very professional matter despite the fact the an overly entitled customer entered the store and was shockingly rude. Diane explained clearly to the customer who then accused Diane of gaslighting her and behaving in a rude manner. I am amazed that Diane remained so calm and professional in dealing with this very inappropriate person.”
“these guys are amazing! they took my gigantic box that contained an old imac, which got refused at a different location for being too big.
they scanned it immediately at 6:30 pm. i thought for sure it wouldn't do anything until the next morning. but it was already halfway there the next day.”
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“Happy with service today. The clerk was very friendly and helpful. She took time out to help me and other customers by providing information on the best way to ship packages. Ty!!!”