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“Nice staff. I had to purchase and then return earbuds in order to sample them. It was an interesting experience - buying and returning 3 different pairs. Went smoothly. Ultimately, I got one online, as Best Buy's selection was limited to the latest or most popular, not necessarily the best.”
“NY Computer Geeks saved my life! I recently dropped my MacBook causing my hard drive to stop working. After taking it to the shop, the owner John was able to completely fix my hard drive issue within 24 hours. My MacBook is working 100% now. Major shoutout to NY Computer Geeks!”
“They solved a huge problem for me i had been struggling with for a full day in about 15 minutes.. had tried with phone support to no avail. so glad i took the ride to have someone look at it. was worth the wait. especially considering it was essentially free tech support. Thank you so much! glad I have a mac”
“At first glance, this is certainly just the usual branch operation. But even a branch of a solid electronics retail chain lives and dies by its staff. In this case, "Best Buy" was really, really good.I went in there with two specific requests (USB - USB connection cable) and a Blutooth speaker from "Bose". The staff were really attentive, very friendly and competent, at least in my case. All questions clarified, the products I was looking for there... so I was able to continue my journey. - So here in this store, always very, very happy to come back.--------------------------------------At first glance it's probably just the usual branch operation. But even a branch of a solid electronics retail chain depends on its staff. “Best Buy” was really good here in this case.I went in there with two specific concerns (USB - USB connection cable) and a Bluetooth speaker from "Bose". At least in my case, the staff was really attentive, very friendly and competent. All questions answered, the products I was looking for were there... so I was able to continue my journey. - So here in this branch, always very happy again.”
“Super great communication, very upfront estimates and pricing. Worked with me to decide on the best repair options for my laptop, which is working better than ever now.”
“A great little place with very knowledgeable and helpful staff. We've been there several times and we're always very happy with the fixes on our computers.”
“A special note to commend Andrew on his superior service on Friday January 7th! Andrew helped me with the wifi situations in my house. He told me what steps I needed to take BEFORE upgrading my router. He told me what to buy dealing with my cable company. It's important to note that Andrew came up to me as I was sitting on the floor staring at WiFi Boxes with no real direction. Andrew embodies why we need brick and mortar stores and brick and mortar service. Andrew gave me the product information I needed. He did more than sell me a product off the shelf, he gave me the support I needed.”
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“I came here recently to check out the Magnolia section as I'm looking for some home theater options. I ended up chatting with Matteo who was exceptional! I've been reviewing a few options for my living room tv/audio setup and Matteo was just the brain I needed to pick. I needed to have a "nerdy audiophile" conversation and he was very patient, extremely knowledgeable and totally "into it". I was able to bounce ideas off of him and he was able to help me narrow down what I'm looking for and how to get there. I was able to setup a home consultation to get some specifics figured out. If you need someone to talk to about home audio/video - Matteo is your guy!!”