“I got a new phone!!!!!!!! I have been meaning to get a new phone for a long time, I just upgraded from the 12 to the 17 Pro so that was a BIG change for me. My phone actually has a battery life!
But okay with the store I just walked in, no appointment I just wanted to buy one but I knew exactly what I needed. It was annoying that I had to wait 30 minutes just for someone to come swipe my credit card (when there were like 20 people just standing around in the store). I don’t know how the store is organized, so I'm not blaming the employees I just think their system needs a little maintenance.
When the guy came over I told him I knew exactly what phone, model, color just exactly what I researched and wanted. He then started trying to up charge me all this random stuff, which is totally cool cause it's probably in their script.
He brought me to the setup desk which was great. The guy was super smiley and patient as I asked a bunch of questions because I now felt like a grandma with my superphone.”
“Five year old computer was running slow with issues. Ed suggested replacing entire desktop computer. Trusted his recommendation and he installed the new computer and transferred my data and programs. Running better than ever. Thanks!”
“A great little place with very knowledgeable and helpful staff. We've been there several times and we're always very happy with the fixes on our computers.”
“I love shopping at Best Buy for all my computer needs. The store has a great selection of appliances and electronics, and the staff is always helpful and knowledgeable. It’s my go to place whenever I need tech products or support.”