“Betsy is down to earth, truly wants you to love what you buy, and will do everything she can to make sure you have the best experience and are 1000% satisfied! The ring we wanted to keep needed to be upped by 2 ring sizes as well as upgrade an engagement ring. Another jeweler advised that they wouldnt be able to enlarge the ring by 2 sizes but not Betsy! She was determined to make it work and it was done flawlessly! I love how they do everything in house! I highly recommend Betsy and her team at Richards and West!”
“Beautiful Beautiful Shop!! The owner was so kind warm and welcoming. I highly recommend going here!! He has so many treasures from around the world !! I wanted to buy so much more when I was there but I had to tame my interests. it’s alot bigger than it looks from the outside. I actually lost my phone when I went in because I got overly excited so be careful ? One of the best I’ve been to in Rochester!!”
“I had a wonderful experience making earrings at a class that is offered at Let's Bead. I had no prior experience making jewelry and I am so pleased with what I created (see photo). The teacher was patient and very personable. I would definitely recommend this to a friend.”