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“Betsy is down to earth, truly wants you to love what you buy, and will do everything she can to make sure you have the best experience and are 1000% satisfied! The ring we wanted to keep needed to be upped by 2 ring sizes as well as upgrade an engagement ring. Another jeweler advised that they wouldnt be able to enlarge the ring by 2 sizes but not Betsy! She was determined to make it work and it was done flawlessly! I love how they do everything in house! I highly recommend Betsy and her team at Richards and West!”
“Beautiful Beautiful Shop!! The owner was so kind warm and welcoming. I highly recommend going here!! He has so many treasures from around the world !! I wanted to buy so much more when I was there but I had to tame my interests. it’s alot bigger than it looks from the outside. I actually lost my phone when I went in because I got overly excited so be careful ? One of the best I’ve been to in Rochester!!”
“I received the most beautiful ring when my Fiance proposed to me. Michelle and Gary really made the experience wonderful. They designed the ring according to his specifications via phone and email communications. We were amazed at how incredible the ring turned out. The craftsmanship of the ring is outstanding. All of the detail work is smooth and very well done. The diamonds are better quality than expected at a better price than we could get in the diamond district (NYC). Their new facility is well worth the visit. Their new showroom and manufacturing facility is located at: 501 West Commercial Street, Rochester, NY 14445”
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
“On Saturday i had the pleasure going to this bead shop for the first time.i loved it so much that.i went back sgin on Wednesday. My experience there was wonderful. They have so much to see. Mikenna and Colleen were such great salesgirls to help me with all of my questions, The selection of stuff is amazing..im so glad to have found this shop.”